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Hotel Debtors Clerk (PH083)

The President HotelCape Town, ZA

20 days ago

Job description

Job title : Hotel Debtors Clerk (PH083)

Job Location : Western Cape, Cape Town

Deadline : September 30, 2025

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We’re seeking a Debtors Clerk (Accounts Receivable) to join our Finance team and ensure that our financial operations are accurate, efficient, and guest-focused. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey!

Key Responsibilities

Accounts Receivable Management

Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments with professionalism and courtesy.

Guest & Client Communication

Liaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queries, ensuring excellent service and relationship management.

Reconciliations & Reporting

Prepare debtor reconciliations, allocate payments, and generate age analysis reports for review.

Credit Control

Implement credit policies, monitor account limits, and escalate overdue accounts in line with hotel procedures.

Collaboration with Departments

Work closely with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other services.

Audit & Compliance

Support internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standards.

Requirements

Matric certificate (Grade 12); finance qualification or diploma advantageous

Minimum 2–3 years’ experience in debtors / accounts receivable – hotel industry experience is essential

Proficiency in Opera PMS (essential);

Strong Excel and financial reconciliation skills

Excellent interpersonal, negotiation, and problem-solving skills

Professional, detail-oriented, and deadline-driven

Must hold a valid South African ID

Key Competencies

Numerical Accuracy - High attention to detail with a passion for precision in financial records.

Communication & Negotiation - Able to handle debtor queries and collections diplomatically.

Accountability - Takes ownership of debtors’ ledger and ensures timely resolution of issues.

Team Collaboration - Works seamlessly with finance and operations teams.

Integrity & Professionalism - Maintains confidentiality and upholds financial ethics.

Closing date

13 Sep 2025

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Clerk • Cape Town, ZA

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