Debtors Clerk

Debtors Clerk

Areas of Responsibility :

Complete debtors function

Ensure timeous and accurate recording of all invoices, debit, and credit notes

Monitor accounts to ensure that payments are received timeously and are up to date

Administer Debtors / Debt collection follow up on outstanding accounts

Collect overdue monies and timeously flag overdue accounts to relevant staff and management

Daily, weekly, and monthly reporting including age analysis, reconciliations, processing

Accurate and constant follow up with customers regarding outstanding payments

Deal with queries from clients and reconcile customer accounts where necessary

Filing and ensuring all documentation sequence is controlled

Opening new accounts

Daily and monthly reporting to management

Knowledge, Skills, and Experience Required :

Excellent verbal and written communication in English and Afrikaans

Good time management skills, with ability to manage self and prioritise tasks

Ability to handle and deal with conflict situations

Strong listening skills

Matric or equivalent qualifications

Tertiary qualification (desirable but not essential)

Good working knowledge of MS Office and IT packages

Computer literacy

Impeccable business acumen in both written and verbal communication

Strong documentation skills

3-5 years experience in a similar role (Client Service / Debt Collection)

Previous debt collection experience and techniques advantageous

Excellent negotiation and communication skills