HOUSEKEEPING MANAGER

LOCATION CAPE TOWN

SALARY : MARKET RELATED WITH MEDICAL AID / PROVIDENT FUND

Our client a leader in the industry is looking for a detail-oriented, hands-on Housekeeping Manager to join the team at a Luxury Hotel in Cape Town.

The ideal candidate will oversee the day-to-day operations of the housekeeping department. To manage and coordinate the activities of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas are consistently clean, well-maintained, and presented to the highest standards.

Key Responsibilities :

• Supervise and support daily housekeeping operations across all areas of the hotel.
• Maintain cleanliness and presentation standards in guest rooms, corridors, public areas, and service areas.
• Ensure all health, safety, and hygiene protocols are followed.
• Manage staffing levels and scheduling in line with occupancy and operational needs.
• Train, coach, and motivate housekeeping staff to maintain productivity and service excellence.
• Conduct regular inspections and quality audits.
• Monitor stock levels and coordinate ordering of linen, guest supplies, and cleaning materials.
• Respond promptly and professionally to guest requests, feedback, and complaints.
• Work closely with other departments, particularly Front Office and Maintenance, to ensure seamless operations.

Qualifications and Experience :

Key Skills and Attributes :