Overview
Position : Account Manager - at Somewhere
Location : Remote (South Africa); Work Hours : 9am - 5pm EST; Pay Range : $2000 - $2500 USD / month (varies by skill and experience)
Company overview : We help food manufacturers solve sourcing and logistics challenges with precision, creativity, and a partnership mindset. We import ingredients from 15+ countries and power some of the fastest-growing food brands in the U.S.
Duties And Responsibilities
- Build and manage a book of business comprising our large customers in the food industry.
- Collaborate with cross-functional teams to ensure seamless order fulfillment, including supply chain, logistics, and quality assurance.
- Develop and maintain strong relationships with existing clients, understanding evolving requirements and providing responsive support.
- Achieve and exceed sales targets; regularly report on sales performance and market insights.
- Manage a diverse portfolio of food ingredients; stay updated with market trends, regulatory requirements, and customer demands to optimize offerings and drive growth.
- Maintain ongoing communication with customers about order status, new product releases, and potential issues; uphold transparency and open communication.
- Address customer inquiries and concerns promptly, providing efficient solutions and creative troubleshooting when needed to maintain loyalty.
Minimum Requirements
Language : Excellent English communication skills.Education : Bachelor's Degree (ideally).Experience : 3+ years in related roles; preferably in the food industry (ingredients, manufacturing, or supply).Industry : Food industry experience is required.Degree in Food Engineering, Food Technology, or related field (required).Strong background in account management and client relationship building.Good understanding of food ingredients, regulatory requirements, and quality standards.Excellent communication skills and ability to collaborate with internal teams (supply chain, logistics, QA).Strong problem-solving skills and ability to respond quickly to customer needs.Proven ability to meet or exceed sales targets; organized, detail-oriented, and able to manage multiple accounts.Comfortable using CRM systems and digital tools for account management and reporting.Job Function & Seniority
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Staffing and RecruitingNote : This listing contains original role details and is intended to reflect the requirements and duties for the Account Manager position at Somewhere.
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