Operations Project Manager

Overview

Operations Project Manager role at Arch Retail Solutions. As the Project Manager, you will lead on Implementation projects and coordinate with multiple teams (business Solutions Analyst / solutions architects, Branches, 3rd party integrations and Support) to ensure the timely success of the project. Your accountability is for the entire project scope, initiating, planning, executing, monitoring and closing. You will track milestones and provide timely feedback to management and clients on any impediments.

Responsibilities

• Planning of project activities to maximize available capacity.
• Manage projects on a day-to-day basis.
• Compile, execute, and monitor project plans with input from cross-functional teams.
• Identify and manage project risks, issues, and dependencies proactively.
• Manage internal stakeholders and client expectations through regular communication and status updates.
• Coordinate and manage third-party vendors or integration partners.
• Define, track, and manage critical success factors for the project.
• Apply appropriate delivery methodologies (e.g., Agile, Scrum, hybrid) to manage the software development lifecycle (SDLC).
• Facilitate key Agile ceremonies such as implementation planning, solutions design, and retrospectives.
• Maintain accurate and up-to-date project documentation and tooling (e.g., JIRA, Confluence).
• Understand DevOps processes and deployment pipelines to support release coordination (optional but beneficial).

Financial Management

Quality Management

Project Governance

Reporting

Requirements

Job Details

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