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Executive: Brand & Comms
Executive: Brand & CommsTelkom • Centurion, ZA
Executive : Brand & Comms

Executive : Brand & Comms

Telkom • Centurion, ZA
11 hours ago
Job description

Job title : Executive : Brand & Comms

Job Location : Gauteng, Centurion

Deadline : December 26, 2025

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Core Description

  • The Executive : Brand and Communications is accountable for leading, shaping and elevating the organisation’s brand, customer perception and multi-channel marketing communications strategy. The role drives brand equity, customer affinity, and commercial value through digital-first, insight-led, personalised and scalable campaigns across owned, earned and paid channels.
  • This position ensures the brand remains relevant, competitive and distinctive in the evolving digital economy, driving adoption, retention, and preference across key customer segments.
  • Job Responsibilities

    Brand Leadership and Positioning

  • Develop and evolve a compelling long-term Brand Vision aligned to business strategy, growth targets and market opportunity.
  • Lead brand positioning, architecture and identity frameworks across all product lines and consumer touchpoints.
  • Drive continuous brand measurement and equity tracking to inform improvement in awareness, relevance, and sentiment.
  • Integrated Marketing and Communications Strategy
  • Lead the development and execution of customer-centric, integrated marketing campaigns across digital, media, PR, retail and experiential channels.
  • Ensure communication strategies are insight-driven, data-informed and aligned to commercial objectives and customer segment needs.
  • Work with retail channel leads to ensure marketing communications drive granular market share growth across the different channels, including partnering with external channel owners to drive joint marketing campaigns.
  • Oversee the annual communication brand planning and annual calendar and optimise channel mix to maximise ROI and customer impact.
  • Digital and Data-Driven Marketing Maturity

  • Champion personalisation, marketing automation, behavioural segmentation and AI-enabled marketing capabilities.
  • Grow digital channels, social ecosystems and online communities to drive engagement, conversion and loyalty.
  • Implement modern media planning, including programmatic buying, performance marketing and attribution modelling.
  • Sponsorships, Corporate Reputation and PR

  • Lead sponsorship portfolio strategy and measurement frameworks to maximise equity and commercial value.
  • Manage reputation and storytelling across media, stakeholder communication and crisis response.
  • Position the organisation as a trusted, responsible and customer-obsessed brand.
  • Cross-Functional Leadership and Stakeholder Management
  • Collaborate with HR to drive Employer Brand strategy and employee advocacy.
  • Partner with product, commercial and customer teams to ensure messaging consistency across customer journeys and experience platforms.
  • Manage strategic agency, influencer and media partner relationships.
  • Governance, Budget Optimisation and ROI

  • Ensure brand governance compliance across platforms, products and markets.
  • Manage marketing investment effectiveness via performance dashboards, analytics and value measurement.
  • Procure and manage performance of marketing services and agency partners as per Telkom’s governance framework.
  • Ensure financial discipline while maximising return on investment and customer value creation.
  • Core Competencies

    Functional Knowledge / Skills

  • Brand Management
  • Digital and Performance Marketing
  • Media Strategy and Channel Optimisation
  • PR, Storytelling and Reputation Management
  • Sponsorship and Partnerships
  • Customer-Centric Growth Leadership
  • Digital and Data-Driven Marketing Capability
  • Budget Management
  • Competencies (Behaviour)

  • Strategic Planning and Execution
  • Analytical and Critical Thinking
  • Leadership, Coaching, and Stakeholder Influence
  • Decision-Making under Pressure
  • Communication and Change Leadership
  • Negotiation and Conflict Resolution
  • Collaboration and Relationship Building
  • Professional Integrity, Accountability and Ethical
  • Leadership

  • Resilience and Composure
  • Certifications

  • Relevant Certification will be an advantage
  • Education

  • NQF 7 : 3 year Degree
  • Experience

  • 8 Years relevant experience, of which at least 3 years on senior management level
  • Additional Information
  • Certification, qualifications and experience :

  • Certifications in strategic marketing CMSA, Digital Marketing, Customer Experience, AI Marketing or Media Strategy will be advantageous.
  • NQF Level 7 bachelor’s degree in marketing, Communications, Digital Marketing, Brand Strategy or Business.
  • Postgraduate qualification (MBA / Masters) will be preferred.
  • Minimum 8 - 10 years of experience including a minimum of 5 years at senior management level in Marketing, Brand, Digital or Communications roles, preferably in telecommunications, tech or fast-paced consumer-focused industries.
  • Proven experience leading digital transformation, brand repositioning or large-scale integrated campaigns.
  • Demonstrated experience in brand equity measurement, analytics, insights and performance-driven brand growth.
  • Experience in managing agencies, media, digital partners and sponsorship portfolios.
  • Special Requirements

  • Accelerate digital revenue growth through effective brand and digital demand strategy.
  • Build a measurable and defensible brand equity advantage.
  • Strengthen customer love, retention and lifetime value.
  • Future-proof the organisation through modern communications technology, AI-powered marketing and sustainable brand positioning.
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    Brand • Centurion, ZA

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