Head of B2B Platform Strategist
Location : South Africa
Type : Permanent | Strategic Leadership
Build the future. Empower entrepreneurs.
This is a dynamic leadership role for a commercially minded, digitally savvy strategist who wants to make a real impact. If you're passionate about platforms, innovation, and inclusive economic growth — this is your call to lead.
About the Role
You’ll head up the development and delivery of a national B2B eCommerce and eService platform, designed to support and scale small businesses. This is your chance to drive digital innovation, create access to markets, and help SMMEs thrive across South Africa.
What You’ll Do
Lead the strategy, design, and implementation of a cutting-edge B2B platform
Oversee platform operations — uptime, performance, security, and scalability
Drive platform adoption and user engagement across web and app
Build partnerships, onboard third-party providers, and manage SLAs
Align with EXCO, Finance, Risk, and Tech to ensure strategic integration
Champion customer-centric innovation, UX research, and agile delivery
Drive cost optimisation, monetisation strategies, and revenue growth
Lead and develop a high-performing, diverse team
Monitor platform metrics and continuously improve the value proposition
What You Bring
Bachelor’s degree in Computer Science, Commerce, Marketing, or similar
MBA or postgrad qualification preferred
Certifications in digital marketing, eCommerce or platform tech advantageous
5+ years in digital / online or commercial leadership roles
Team management and cross-functional stakeholder experience
Proven ability in platform business models, analytics, and innovation
Strong communication, planning, and commercial skills
What Success Looks Like
Thousands of SMMEs using the platform to grow their businesses
High engagement and satisfaction ratings across digital channels
Increased financial inclusion, access to markets, and ecosystem development
Strong partner ecosystem with measurable business outcomes
A platform that truly enables South Africa’s future entrepreneurs
Head Of B2b Platform Strategist • Johannesburg, South Africa