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Reception Administrator

Reception Administrator

Mediclinic GroupCape Town, Western Cape, South Africa
21 days ago
Job description

Reception Administrator

Mediclinic warns that third parties sometimes fraudulently advertise vacancies. No payment is required for applications. All official vacancies are listed on the Mediclinic career website.

Main Purpose of Job

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

Key Responsibility Areas

  • Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
  • Identify and prevent financial risks by adhering to policies and procedures
  • Ensure an effective discharge process as per the Patient Administration Manual
  • Maintain patient confidentiality

Required Education

ESSENTIAL EDUCATION : Grade 12 or equivalent

DESIRED EDUCATION : None

Required Experience

ESSENTIAL MINIMUM EXPERIENCE : None

DESIRED EXPERIENCE : Reception administration experience; Experience in a private healthcare facility

Required Skills and Knowledge

  • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
  • Admission; Bed functions; Preparation for next day and discharge processes
  • Anatomy (including terminology)
  • Hospitals switchboard systems
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
  • Patient admin programmes on the AS400 system
  • Computer literate (Microsoft Office)
  • ICD and CPT codes
  • Medical Aid Schemes and the Private healthcare environment
  • Workmans Compensation Act (WCA) processes; procedures and policies
  • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
  • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
  • Additional Information

    All applicants will be considered; preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants / employees that meet the minimum requirements.

    Reference number : 64145

    Closing date : 16 / 10 / 2025

    Number of positions : 1

    Recruiter name : Helena Padayachee

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    Administrator • Cape Town, Western Cape, South Africa

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