Lead Learning and Development Partner

Lead Learning and Development Partner

Department : People

Employment Type : Full Time

Location : Cape Town

Reporting To : Global Director of Talent and Organisational Development

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic Lead Learning and Development (L&D) Partner.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

The Lead Learning and Development (L&D) Partner plays a pivotal role in shaping the organisation’s capability and leadership agenda. Accountable for designing, leading, and embedding learning strategies, the role ensures employees and leaders are equipped to meet both current and future business needs. Acting as a trusted senior partner to executives and functional leaders, this role balances strategic influence with programme design and delivery. It also provides guidance and mentorship to the wider L&D and HR community, ensuring consistency, innovation, and impact across the learning portfolio.

Key Responsibilities

Strategic Leadership

• Define and drive the enterprise learning and capability strategy in partnership with senior leadership.
• Align learning priorities with business goals, workforce planning, and organisational culture initiatives.

Programme Design & Delivery

Business Partnering & Influence

Evaluation & Continuous Improvement

Team Leadership & Vendor Management

Skills Knowledge and Expertise

This role requires a balance of strategic vision and hands-on delivery, with significant influence at senior leadership level.

The Lead L&D Partner will be a key advocate for a learning culture, embedding continuous development into the fabric of the organisation and ensuring that learning interventions drive measurable business impact.

Knowledge

Skills

Expertise

Technologies

Qualifications

Certifications

Benefits

This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include :

The Small Print

No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates. Sabio Group are unable to offer sponsorship on any roles advertised.

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