Client Relationship Specialist | Johannesburg

MINIMUM QUALIFICATIONS

1. Recognised FSCA tertiary qualification. If the Employee has

not been on an FSP license prior to their appointment with

the Employer, then they will have 6 years from Date of

First Appointment (DOFA) to successfully complete a

recognised qualification.

2. A completed Postgraduate Diploma in Financial Planning

(PGDFP) would be advantageous. An in-progress

completion of the above will also be considered

advantageous.

3. Written and passed the Representative (RE5) Exam and is

currently on an FSP's license as a Representative giving

advice and providing an intermediary service. If the

Employee has not been on an FSP license prior to their

appointment with the Employer, then they will have 2

years from Date of First Appointment (DOFA) to

successfully complete the abovementioned Exam.

4. Has been licensed for the following subcategories on a

Category 1 FSP license

5. Class of Business training completed as per Company and

FSCA requirements.

6. 2-5 years experience as a Private Client

Wealth / Relationship Manager, with experience in high

and ultra-high net wealth investment advisory and

planning, financial planning and estates planning.

7. Valid drivers license.

Key areas of responsibility will include but not be limited to :

1. Attending to all existing client queries and request timeously and professionally thereby offering the highest levels of

service.

2. Handling, maintenance and tracking of all leads received by the Wealth Specialist team such that these leads are

contacted and followed up within the Companys set timelines.

3. Maintenance, reconciliation and submission of the Wealth Specialist teams daily recon template and daily figures.

4. Liaison with all clients allocated to the Wealth Specialist team as per the Companys set guidelines.

5. Full and proper use of the Companys CRM package XPlan.

6. Making and confirming of appointments for the Wealth Specialist as well as ensuring they have the correct paperwork

for all set appointments and all reviews.

7. Checking of all deal packs and will applications to ensure that they are completed correctly and in full then submitted to

the Regional Administration Manager for final checking.

8. Assistance in attending to any outstanding requirements to complete any deal.

9. Understanding all Warwicks product offerings.

10. Ensure that the Company is always compliant with regards to the regulations of the FSCA and the FAIS Act; thereby

ensuring all new business administration is completely compliant as per the Companys and the FSCAs guidelines as well

as handling termination and complaints in a compliant manner while always striving to treat the client fairly.

11. Conducting client reviews in a FAIS compliant manner; conducting a full review taking into account a full needs analysis

and any changes in the client circumstances.

12. Achievement of targets as set by the Company and its targets and deliverables.