We are looking for a professional and welcoming Host / Hostess to be the face of our luxury hotel restaurants. This role is key in creating a memorable first impression for our guests while ensuring smooth seating flow and exceptional service coordination.
Experience & Requirements
- Minimum 2 years experience in a host / hostess or front-of-house role in a luxury hotel or fine dining restaurant
- Strong interpersonal and guest engagement skills
- Knowledge of reservation systems and table management
- Well-groomed, professional appearance with excellent communication skills
- Ability to multitask and remain calm in a fast-paced environment
- Must hold a valid South African ID
Duties & Responsibilities
Greet and welcome guests with warmth and professionalismManage reservations and walk-in seating efficientlyEscort guests to their tables and ensure they are comfortableCoordinate with service staff to ensure smooth dining flowHandle guest enquiries, waitlists, and special requestsMaintain the presentation of the reception and dining areasAssist with guest feedback and resolve concerns promptly