This role drives maintenance planning, technical support, and compliance - keeping equipment reliable, downtime low, and service standards high. Youll oversee maintenance, resolve technical issues within SLA, and ensure operations meet industry and compliance standards while supporting both internal and external customers.
Key Responsibilities :
- Provide technical support to ensure reliable operations with minimal disruptions and high equipment uptime
- Conduct root cause analysis (RCA) and resolve technical issues within SLA, proactively implementing technical updates
- Plan, coordinate, and oversee preventative maintenance to extend asset life and avoid downtime
- Monitor and ensure adherence to maintenance plans and schedules
- Ensure full regulatory and safety compliance (ISO maintenance standards, HSE regulations, audit requirements)
- Deliver excellent customer service , resolving queries within SLA and maintaining high customer satisfaction levels
- Collaborate with lab, store, tech support, maintenance, and remote monitoring teams to ensure seamless operations
- Maintain accurate records, reports, and compliance checklists
Minimum Requirements :
3 Phase Installation Electrician qualification (minimum)Electrical Engineering Diploma (advantageous)35 years experience in fault finding, system integration, and solar installationsSolid technical knowledge of industrial systems and maintenance processesComputer literacy (MS Office Suite; SAP, ERP Systems, and job-specific software)Strong technical and analytical problem-solving abilityUnderstanding of production, engineering, and maintenance processesKnowledge of compliance, ISO, and HSE standardsExcellent communication (verbal and written)Ability to manage multiple priorities and deadlinesCore Attributes :
Proactive and action-orientedStrong planning and organisational skillsFlexible and resilient under pressureCustomer-focused with excellent relationship-building abilityConfident communicator with sound decision-making skillsTo Apply :
Submit your updated CV, qualifications / supporting documents.
If you do not receive a response within two weeks, please consider your application unsuccessful.