Go-to-Market (GTM) Operations Lead
Take ownership of building and managing our HubSpot Sales + Marketing program end-to-end, ensuring the team runs a consistent, data-driven motion. You’ll design a clean data model, define clear stages and SLAs, implement automation, sequences / playbooks, quotes / products, dashboards / forecasting, and create practical SOPs. Phone workflows (recordings / transcripts) are important, but just one piece of the broader revenue engine you’ll be responsible for operationalizing.
Job Responsibilities
Sales process, governance & data
- Define and operationalize the sales process by standardizing deal stages, lifecycle definitions, and handoffs; implement SLAs with enforcement and alerts; establish governance for data quality and CRM usage; and finalize CRM structure, including objects, properties, and post-sale handoff needs.
Enablement & execution
Develop sales enablement tools and processes, including sequences / playbooks, pricing and quoting systems, forecasting and pipeline management, and an onboarding / SOP library for reps and managers.Automation & integrations
Manage lead flow and scoring across channels, integrate Marketing Hub with consent / compliance, implement core system integrations (ads, analytics, e-commerce, telephony), and optionally connect billing or support tools for closed-loop reportingAnalytics, forecasting & ROAS
Develop role-based dashboards, implement blended attribution for full-funnel visibility, establish forecasting cadences, and deliver monthly RevOps insights.Phone workflows (important but balanced)
Implement call logging, recording, and transcription to support forecasting, next-step mapping, coaching insights, and compliant documentation in SOPs.Requirements
3+ years building / administering HubSpot Sales Hub (Marketing Hub familiarity required)Hands-on success with pipelines / forecasting, sequences / playbooks, scoring / routing, Products / Quotes, dashboards, and governancePractical experience connecting Ads + GA4 / GTM and at least one telephony / CTI toolExcellent documentation, training, and async collaboration skills; comfort operating as a remote contractorPreferred Qualifications
HubSpot Academy certs; B2B services / inside sales background; basic API / Zapier / Make experience for edge-case integrationsSystem Requirements
At least 15mbps for the main internet and at least 10mbps for backupA desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backupNote : Back-ups should still be able to function when there is a power interruptionA webcamNoise-canceling USB HeadsetQuiet, Dedicated Home OfficeSmartphoneBenefits
Benefits
Join Our Dynamic Team : Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.Embrace the Opportunities : Seize daily chances to learn, innovate, and excel. Make a real impact in your field.Limitless Career Growth : Unlock a world of possibilities and resources to propel your career forward.Fast-Paced Thrills : Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.