Client Partner, East & West Africa - Global Business Solutions (Johannesburg based)

About the Team

TikTok Client Partners sit within our Global Business Solutions (GBS) organization and are responsible for building long-term, strategic partnerships with clients. This team educates brands and agencies on the commercial opportunities across TikTok, helping them connect with our user and creator communities. By leveraging innovative, high-impact ad solutions, the team delivers native, engaging experiences that drive real business results.

About the Role

This role is focused on growing TikTok’s commercial presence in Kenya and Nigeria. We’re looking for an experienced Client Partner who can effectively engage the local advertising ecosystem, including brands and media, digital, and creative agencies, in close collaboration with our reseller partner(s). The Client Partner will be responsible for market segmentation, identifying and converting prospects, and nurturing relationships. They will consult with clients to understand their goals, educate them on TikTok’s offerings, and support them in executing successful campaigns. The ideal candidate brings strong consultative sales skills, a strategic mindset, and a hands-on approach to execution. They are results-driven, agile, and able to operate in a fast-paced, constantly evolving environment.

Responsibilities

• Identify, prioritise, and secure business opportunities across SSA, mainly in Kenya and Nigeria. Drive revenue for TikTok by seeking partnerships with direct clients.
• Use a consultative approach by offering strategic media solutions to clients.
• Create compelling sales propositions utilising internal and external data for respective regions.
• Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.
• Develop and implement best practices for client interaction, sales, and services.
• Storytelling, supported and backed by data; create persuasive sales presentations using market trends and case studies.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Update clients on TikTok products and developments, and educate clients and agencies on best practices.

Minimum Qualifications

Preferred Qualifications

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