Account Manager
Umjikelo Recruitment ServicesJohannesburg, Gauteng, South Africa3 days ago
Job descriptionCollaborate closely with internal teams (e.g., design, development, marketing) to define project scopes, goals and deliverables based on client requirements. Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk mitigation strategies. Conduct kick‑off meetings with clients and internal teams to ensure alignment on project objectives, deliverables and expectations. Monitor project progress closely, proactively identifying any deviations from the plan and implementing corrective actions as needed to keep projects on track. Regularly update project documentation, including project schedules, status reports, and change requests, to ensure transparency and accountability. Establish and enforce quality standards for all project deliverables, ensuring they meet or exceed client expectations and industry best practices. Conduct thorough reviews and testing of deliverables before presenting them to clients, addressing any issues or discrepancies in collaboration with internal teams. Solicit feedback from clients and internal stakeholders at key project milestones to identify areas for improvement and optimize project outcomes. Continuously evaluate and refine internal processes and workflows to enhance efficiency, effectiveness, and quality assurance across projects. Maintain open and proactive communication channels with clients via email, phone, video conferencing and in‑person meetings as needed. Provide regular updates to clients on project progress, milestones achieved, and upcoming deliverables, ensuring they are well‑informed and engaged throughout the project lifecycle. Prepare and deliver comprehensive project status reports and performance metrics to clients on a regular basis, highlighting key insights, accomplishments, and areas for improvement. Facilitate effective communication and collaboration between clients and internal teams, serving as a liaison to convey client feedback, requirements and expectations accurately and timely. Provide strong leadership, guidance, and mentorship to members of the client services team, fostering a collaborative and high‑performing work environment. Set clear expectations and goals for team members, delegating responsibilities effectively and empowering them to succeed in their roles. Conduct regular one‑on‑one meetings and performance reviews with team members to provide constructive feedback, recognize achievements, and identify opportunities for growth and development. Promote a culture of continuous learning and improvement within the client services team, encouraging knowledge sharing, skill development and cross‑functional collaboration.
The company is looking forward to receiving applications from Account Managers to join our creative team. You will focus on the accurate and timely delivery of creative work, ensuring commercial success for both the client and the agency. This is the ideal role for someone who is motivated and talented in building client relationships.
Duties and responsibilities
Client Relationship Management
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their business needs and objectives.
- Build and nurture strong, long‑lasting client relationships based on trust and transparency.
- Conduct regular check‑ins with clients to gather feedback, address concerns, and identify opportunities for collaboration and upselling.
- Anticipate and address potential issues or challenges that may arise during the project lifecycle to maintain client satisfaction.
2. Project Management
3. Quality Assurance
4. Communication and Reporting
#J-18808-Ljbffr
Create a job alert for this search
Account Manager • Johannesburg, Gauteng, South Africa
Related jobs
%20Ltd)
)
- Promoted
Manager - Account Manager
Sutherland GlobalJohannesburg, Gauteng, South Africa For business leaders, these are key factors of success.For us, they’re our core expertise.We work with iconic brands worldwide.
We bring them a unique value proposition through market-leading techno...Show moreLast updated: 24 days ago
- Promoted
Account Manager VI
LexisNexis Risk SolutionsJohannesburg, Gauteng, South Africa Account Manager VI page is loaded## Account Manager VIlocations : Johannesburgtime type : Full timeposted on : Posted Todayjob requisition id : R • •About the Business • •LexisNexis Risk Solutions...Show moreLast updated: 26 days ago
- Promoted
Account Manager
Vox TelecommunicationsJohannesburg, Gauteng, South Africa Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.Account Managers als...Show moreLast updated: 8 days ago
- Promoted
Account Manager (Retention)
ARCSJohannesburg, South Africa Consistently achieve monthly, quarterly, and annual.Manage and maintain an assigned.Build credibility with clients through deep understanding of their business needs.
Address and resolve client conc...Show moreLast updated: 12 days ago
- Promoted
Account Manager
MetrofileJohannesburg, Gauteng, South Africa To market and sell all our company products and services to new and cross sell and upsell to existing clients to achieve agreed sales and service targets.
To maintain excellent customer relationship...Show moreLast updated: 8 days ago
- Promoted
Account Manager
AllSpes (Pty) LtdCenturion, South Africa The role demands a dynamic individual who will spearhead customer acquisition, orchestrate the intricacies of sales interactions, and ultimately, conclude the successful closure of new customer con...Show moreLast updated: 30+ days ago
- Promoted
Account Manager VI
RELXJohannesburg, Gauteng, South Africa LexisNexis Risk Solutions is the essential partner in the assessment of risk.Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes driv...Show moreLast updated: 23 days ago
- Promoted
Account Manager
AMI GroupWorkFromHome, Gauteng, South Africa Johannesburg, South Africa | Posted on 10 / 12 / 2025.Across everything that we do, across all the companies in the AMI Group portfolio, we continually strive for excellence.
We have a strong need and g...Show moreLast updated: 19 days ago
- Promoted
Account Manager
Ad Talent AfricaJohannesburg, Gauteng, South Africa A software development company is looking for an experienced Account Manager to join their team.Ensure clients are sufficiently enabled to maximize solution utilization.
Ensure client satisfaction w...Show moreLast updated: 30+ days ago
- Promoted
Account Manager
Omni - Growth PartnerWorkFromHome, Gauteng, South Africa Company DescriptionOmni is a dynamic agency specializing in helping AI and tech companies scale their operations.With a deep understanding of the unique challenges and opportunities in the tech sec...Show moreLast updated: 1 day ago
- Promoted
Account Manager - Sadc
Epson South AfricaJohannesburg, Gauteng, South Africa As an Account Manager in the Business Sales division of Epson, you will develop and implement the business sales plan for designated resellers, distributors and end users throughout the SADC region...Show moreLast updated: 1 day ago
- Promoted
Account Manager
Wunderman ThompsonWorkFromHome, Gauteng, South Africa At VML, we are a beacon of innovation and growth in an ever-evolving world.Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ig...Show moreLast updated: 30+ days ago
- Promoted
Account Manager, Fintech
OptasiaJohannesburg, Gauteng, South Africa Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection.
We provide a versatile AI Platform powering financial inclusion,...Show moreLast updated: 30+ days ago
- Promoted
Account Manager
Liham Consulting Pty (Ltd)Randburg, South Africa Building and maintaining strong relationships with clients in both government and private sectors.Driving sales growth by identifying and closing new business opportunities.Staying informed about i...Show moreLast updated: 30+ days ago
- Promoted
Account Manager
SpesNet GroupWorkFromHome, Gauteng, South Africa The role demands a dynamic individual who will spearhead customer acquisition, orchestrate the intricacies of sales interactions, and ultimately, conclude the successful closure of new customer con...Show moreLast updated: 30+ days ago
- Promoted
Account Manager
The Legends AgencyWorkFromHome, Gauteng, South Africa Working hours : 08 : 00 am to 17 : 00 pm.Drive enterprise SaaS sales with consultative, solutions-focused engagement.Remote (Johannesburg ideal) | R35,000 - R40,000 / month + uncapped 7% commission on new...Show moreLast updated: 30+ days ago
- Promoted
Account Manager VI
LexisNexisJohannesburg, Gauteng, South Africa LexisNexis Risk Solutions is the essential partner in the assessment of risk.Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes driv...Show moreLast updated: 23 days ago
- Promoted
Account Manager
Chainlink SAGermiston, Gauteng, South Africa Account Manager – Retention ( Sector).Location : Bedfordview, Gauteng.Industry : Engineering / Technical Services.Salary : Market-related (based on experience).
We are seeking a dynamic and experien...Show moreLast updated: 2 days ago