Senior Digital Manager, PEABODY GROUP

Overview

Senior Digital Manager

South East London – hybrid working available

Are you a strategic digital leader, with a creative mindset, who can see the bigger picture while delivering meaningful, resident-focused experiences? Do you have the technical expertise to transform websites and the people skills to bring others with you?

We’re looking for a Senior Digital Manager to lead the transformation of our resident-facing website and manage our Group site – our digital shop windows. You’ll bring energy and inspiration to create a best-in-class customer experience for our residents, building ways to connect with our communities online and creating a digital experience which meets our residents’ needs.

You’ll be driven by making the user experience easy and efficient and our content more local, inclusive and relevant. You’ll ensure we’re providing a seamless and consistent experience across all our digital channels, all to build our residents’ trust.

This is a strategic role with a social purpose – ideal for a digital expert who combines artistic flair with technical skill and a deep understanding of user journeys.

What you’ll be doing

• Leading the transformation of our websites’ UX and UI, with a strong focus on resident experience and accessibility.
• Developing a strategic digital roadmap which delivers on our commitment to better services for our residents and their communities and which reflects our purpose and values.
• Localising our resident website to reflect the voices of our neighbourhoods and communities, making our websites feel connected and relevant.
• Managing a small digital team (1 direct report, team of 2), fostering creativity, inclusion and continuous improvement.
• Overseeing SEO, performance analytics and KPIs to drive engagement and demonstrate impact.
• Championing inclusive design and ensuring our websites reflect the diversity of our residents.
• Advising stakeholders across the business with empathy and diplomacy, helping them tell their service stories online.
• Staying ahead of digital trends and innovations to continuously enhance our offer.

Key Performance Measures

You’ll live our values

Candidate Profile

Why Join Us

We offer :

Important Information

If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date : 30th September 2025.

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