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Shift Warehouse Controller
Vector Logistics LimitedSouth Africa30+ days ago
Job descriptionControl shifts operational deliverables, and expectations, and coordinate progress with direct line manager / controller. Approve and oversee the execution of all relevant warehouse documentation and ensure compliance with all audit requirements including ISO. Ensure that all products are received and stored timeously and in accordance with Group policy. Provide direction to warehouse shift team on a daily basis including overseeing the assignment of individual responsibilities, tasks and technical functions. Maintain team focus on the business objectives in order to drive success. Identify and resolve issues and conflicts within and between various operational teams and team members within span of control. Conduct daily checks on all facilities, storage areas and equipment within area of responsibility, ensure compliance to all mechanical, electrical, safety and hazard standards and raise any areas of non-conformances for action. Check the temperature records of probe thermometers and compile a weekly report for submission to the Warehouse Controller / Manager. Ensure that the warehouse is locked and secure after hours. Monitor and ensure optimum stock rotation practices are applied across area of responsibility. Optimize the allocation of picking slots to meet demand patterns. Carry out daily SAP warehouse checks and action any reported defaults. Ensure compliance to relevant hygiene standards including ISO standards. Conduct regular safety checks and ensure maintenance is conducted on all lifting and other equipment. Ensure that there are sufficient levels of consumables including pallet wrap, paper, cartridges, etc. maintaining continuous operations within the warehouse. Daily handover reporting after every completed shift. Control the inbound process by receiving product in good condition. Capture stock on the SAP system to ensure that goods are controlled and easily identified. Manage the efficiencies of product going to the right bin in order to access with ease and convenience as and when required. Activate internal material movement, incorporating placing the order; picking the product and moving it to truck for dispatch. Prepare for and initiate stock take preparation ensuring that the entire process is embarked on and completed within the specified time frame. Ensure stock is in the right location by completing cyclic counts on a daily basis. Ensure staff are doing proper stock rotation where it does not go to the pick face but to the back-up location. Control production and expiry dates on every inbound and outbound. Control damages on inbound / outbound and track trends. Identify root cause and take the necessary actions such as issuing verbal warnings. Conduct monthly stock takes. Ensure stock is maintained / stored under the appropriate temperature requirement. Resolve issues regarding damaged stock or shortage thereof. Reconcile invoice details with requirements. Report any incident that may have occurred involving drivers that in turn impacts on customers (shorts and overs). Ensure the warehouse is kept clean by inspecting the various areas. Liaise with the cleaning staff on site / the external cleaning company. Arrange for damaged goods to be left in the designated area of the warehouse within category of repack; repair or dump. Check that lighting is adequate, doors open and close easily amongst other specifics that impact productivity. Report areas / issues in need of attention to the relevant maintenance staff. Ensure that all bin allocations are clear from any damaged pallets. Ensure all forklifts are in good working order. Ensure that all stocks leaving the warehouse premises do so with proper documentation. Ensure all cameras are focused on risk areas such as entry and exit points and on areas that assist in the determination of the level of inactivity amongst casual staff, ensuring there is no overstaffing. Issue a stock count on key lines such as “ready to eat” products like polony and cheese on a daily basis. Instruct security to check staff when they leave for a tea or lunch break. Ensure that all trucks leaving the warehouse are sealed and documented. Verify the seals on warehouse doors every morning, after nightshift. Verify the temperature for the entire warehouse by looking at the temperature worksheet. Ensure frozen stock is kept not below minus 18 and chilled not below -1. Check that staff understand and comply with the standards set by ISO 22 000 and HACCP. Ensure goods are delivered in the appropriate condition and that there is no damage or discrepancy. Certify that a new load always enters a clean and well-maintained vehicle, highlighting the significance of quality. Control the functions of outbound, ensuring the correct products are dispatched promptly out to the customer. Ensure that all orders are leaving the warehouse correctly packed and damage free. Ensure that all invoicing is completed accurately and make necessary corrections where required. Facilitate the process of loading goods onto trucks and ensure they are sealed for transport to the customers. Ensure that all vehicles are weighed and weights verified before releasing vehicle. Train staff on the Standard Operating Procedures that serve to guide their approach to work. Implement the Standard Operating Procedures through consistent application and communication. Ensure that staff understand the procedures and sign off the relevant documents. Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues. Measure staff performance on a system that includes productivity measurements such as pick rates, load rates, check rates, casual staff utilization, punctuality, and the required uniforms / PPE. Report the consolidated performance and measurement analysis on staff notice boards. Deal with staff problems through one-on-one discussion striving to get to the root cause of problems. Manage casual staff by inducting them into the culture and clearly communicating rules to be followed. Bestime (Time and Attendance) system update for payroll interface. Optimization of warehouse efficiencies, stock rotation and warehouse space. Optimization of team resourcing. Delivery on daily operational (inbound and outbound) targets. Compliance with health and safety standards. Minimize stock risk and maximize stock security. Warehouse housekeeping standards. Customer satisfaction and issue resolution. Broader operational and administration teams. Admin / Finance. Supply Planning Team. Maintenance. Transport Team. Customers and principals. At least 3 years of experience in a warehouse environment. Relevant Logistics Diploma. Valid Forklift driver’s license (preferred). Be brilliant at the basics. Face the brutal facts. Smash the silos. Lead with integrity, respect and energy. Be curious and challenge change. Take accountability for results and people. Warehouse operations and efficiencies. Warehouse based business processes and practices. Warehouse methodologies and principles. SHEQ compliance requirements. Equipment maintenance principles and practices. SAP. Verbal and written communication. Interpersonal. Logical thinking. Problem solving. Initiative and assertive. Able to work under pressure and prioritize. Proactive. Attention to detail. Deadline driven. Systematic. Results / Goal oriented. Accuracy. Customer focus.
Overview
We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.
But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.
Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
- To ensure all necessary inbound stock management checks are conducted within the warehouse in accordance with Company policy and procedures.
- Accurately check all picked and palletised stock across the warehouse prior to dispatch and loading.
Key Responsibilities
Operational Warehouse Management
Inbound Control
Stock Control
Customer Liaison
Warehouse Maintenance
Security Control
Outbound Control
Team Supervision
KPIs
Key Relationships
Internal
External
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
Skills and Competencies
Behavior Standards
Knowledge
Skills
Attributes
We look forward to hearing from you!
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Warehouse Controller • South Africa
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