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Community Manager

Community Manager

Aristo SourcingZA
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Community Engagement & Member Success (40%)

  • Welcome and onboard new members with a personalized approach
  • Serve as the primary point of contact for all member inquiries and needs
  • Proactively engage with members to foster meaningful connections
  • Monitor and maintain community health metrics
  • Create and implement member retention strategies

Content Management & Communication (30%)

  • Create weekly community digest emails and in-platform summaries
  • Edit and repurpose live stream content for community engagement
  • Coordinate with designers on promotional materials for new offerings
  • Collect and curate member questions for upcoming live streams
  • Maintain a content calendar for consistent community engagement

    • Growth & Revenue Generation (30%)

  • Guide free-tier members through the upgrade journey to our Premium tier ($399 / year)
  • Identify and act on opportunities to showcase Premium benefits
  • Track and optimize conversion rates from free to paid memberships
  • Develop and implement member upgrade campaigns

    • Requirements

    Essential Qualifications

  • Proven experience in community management, customer success, or related field
  • Outstanding written and verbal communication skills
  • Strong organizational abilities with experience in project management
  • Proficiency in community management and content creation tools
  • Demonstrated ability to work independently and meet deadlines

    • Technical Skills

  • Experience with community platforms (specify which ones you use)
  • Proficiency in content management systems
  • Basic video editing capabilities
  • Familiarity with email marketing platforms
  • Understanding of analytics and reporting tools

    • Personal Qualities

  • Natural relationship builder with authentic communication style
  • Self-starter with strong initiative
  • Comfortable with sales and upgrade conversations
  • Detail-oriented and organized
  • Passion for digital marketing and entrepreneurship

    • Benefits

  • Salary – $ 1500 PER MONTH PLUS COMMISSION (AS PER JOB ADVERT)
  • Type of work – FULL TIME (REMOTE), 40 HOURS PER WEEK
  • Work schedule – NO SPECIFIC TIME ZONE REQUIREMENTS
  • Job level – EXPERT