Business Development / Account Manager

Centurion, South Africa | Posted on 14 / 11 / 2025

Infolytics is a proudly South African-based award winning Zoho Partner, with a regional presence in Zimbabwe and clients across the globe. We specialize in helping businesses of all sizes unlock their full potential through expert guidance in the discovery, selection, implementation, training, and long-term optimization of Zoho’s powerful web and mobile applications.

With over 200 successful projects delivered across more than eight countries, we bring deep experience and unwavering commitment to every engagement. No matter where you are, we're ready to support your digital transformation journey—because for us, no challenge is too great and no distance too far.

Job Description

Reports To : Head of Commercial Primary Purpose : Generate new business, upsell / cross-sell to existing clients, conduct demos, handle client engagement, and manage sales administration.

KEY RESPONSIBILITIES

a) Sales and Lead Generation

• Identify, research, and prospect potential B2B clients.
• Conduct outreach (calls, emails, networking) and secure product demos
• Manage leads through the full sales pipeline, from qualification to successful deal closure.
• Develop and maintain a strong pipeline of high-value opportunities.

b) Upselling and Cross-selling

c) Client Engagement and Relationship Management

d) Sales Administration and CRM Management

e) Requirements Gathering and Solution Alignment

f) Market Expansion and Opportunity Identification

g) Strategic Sales Planning

h) Proposal and Presentation Development

i) Partnership and Channel Development

j) Revenue Growth and Performance Delivery

k) Market and Competitive Intelligence

Maintain strong client engagement, high satisfaction, and long‑term retention.

Requirements

CORE COMPETENCIES, BEHAVIOURS AND ATTRIBUTES

a) Strategic Business Development and Growth Execution

b) High‑Value Deal Prospecting, Negotiation and Closing

c) Client Needs Analysis and Consultative Selling

d) Zoho Systems Proficiency and Rapid Learning

e) Pipeline Discipline and CRM Data Integrity

f) Analytical Thinking and Sales Reporting

g) Relationship Building and Stakeholder Management

h) Adaptability, Problem‑Solving and Professional Integrity

i) Attention to Detail and Operational Excellence

QUALIFICATIONS AND EXPERIENCE

Why Join Us?

Only candidates with valid legal documentation to work in South Africa will be considered for roles at Infolytics.

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