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Client Engagement Manager
Infyshine, IncCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa16 hours ago
Job descriptionAct as the primary point of contact for BFSI clients Project Execution Monitor client KPIs and project performance to uphold service excellence Industry Expertise Leverage domain expertise to drive business growth Education : Bachelor\'s degree in Business, IT, Finance (MBA preferred) Experience : Over 8 years in client engagement / account management, with 4+ years in BFSI Domain Expertise : Profound knowledge of BFSI industry segments Technical Knowledge : Acquaintance with enterprise IT solutions Skills : Proficiency in managing C-level engagements, navigating regulatory landscapes, and efficient prioritization Revenue Growth : Drive revenue growth and enhance profitability Client Retention : Uphold high client retention and renewal rates New Business Opportunities : Identify and seal new business opportunities Client Satisfaction : Ensure exceptional client satisfaction scores Project Delivery : Deliver IT projects and services punctually
Overview
Client Engagement Manager Opportunity in Johannesburg, South Africa
Job Title : Client Engagement Manager (BFSI Sector)
Location : Johannesburg, South Africa
Job Type : Permanent
About the Role
We're seeking a seasoned Client Engagement Manager to nurture strategic client relationships in the Banking, Financial Services, and Insurance (BFSI) sector. As the primary relationship manager, you'll ensure seamless delivery of IT solutions and drive business growth through innovative strategies.
Responsibilities
- Client Relationship Management
Foster enduring partnerships with key stakeholders
Collaborate with project managers to ensure flawless execution of IT projects
Stay abreast of industry trends and regulatory mandates
Qualifications & Skills
Key Performance Indicators
How to Apply
If you\'re a seasoned professional looking to excel in the BFSI sector, kindly forward your resume to Sonia Sharma at
#J-18808-Ljbffr
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Client Manager • City of Johannesburg Metropolitan Municipality, Gauteng, South Africa
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