Analyst, Senior, Client Onboarding

Overview

Analyst, Senior, Client Onboarding at Standard Bank Group – responsible for transforming the user experience of CIB Operations’ services through prioritisation and execution of impactful, data-driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy.

To transform the user experience of CIB Operations’ services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy.

Responsibilities

• To research, analyse and interpret client / market / business data and deliverables to support implementation of strategic transformation initiatives and continuously improve operational efficiency.
• As part of the Intelligent Transformation value proposition within CIB Operations, translate strategic business objectives into scalable, intelligent process models that enhance operational efficiency and future relevance.
• Collaborate with cross-functional teams to identify pain points, design and implement technical solutions, and ensure alignment with the transformation strategy through agile execution and measurable value realisation.
• Demonstrate an ability to review initiatives from inception to completion, analyse lessons learnt and assess opportunities for improvement to create more impactful execution.
• Provide evidence of continuous improvement projects driven through data analysis and lessons learned.
• Demonstrate an understanding of project and change management principles and methodologies and apply them across different types of projects to drive tangible business value.
• Demonstrate experience coordinating and facilitating teams and groups of stakeholders to understand pain points, investigate solutions and achieve common goals.
• Demonstrate the ability to gather, review and analyse information from relevant sources and identify insights to inform problem solving or solutioning across part of the value chain, including data visualisation and storytelling to position recommendations with stakeholders.
• Demonstrate curiosity within area of expertise to inform thought leadership with stakeholders.

Qualifications

Additional Information

Roles and Employment Details

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