Revenue & Sales Operations Manager

At Netsurit, our mission is to "Support the dreams of the doers" both our clients and our team. We believe that dreams are more than just wishes; they're goals with a plan . Whether you aspire to grow your career, learn new skills, or achieve personal milestones, were here to support you every step of the way.

Were a global leader in IT solutions, proudly ranked #305 on Inc. 5000 and named the 2024 Global MSP501 Winner among the Top 500 Managed Service Providers . With over 27 years of experience, we help more than 600 businesses thrive by keeping their critical applications and infrastructure secure, resilient , and always on .

Join a culture that values ambition, nurtures growth, and celebrates success yours included. At Netsurit, your dreams matter. Lets build your future together as our Revenue and Sales Operations Manager!

Title : Revenue and Sales Operations Manager

Location : Remote / Hybrid (Within South Africa) Must be available to work USA East Coast hours until at least 2pm / 9pm EST daily.

Reporting To :   Chief Revenue Officer (CRO) / Chief Operations Officer (COO)

Role Type :   Individual Contributor

Role Overview :

The Revenue Operations Manager plays a crucial role in managing our CRM systems supporting revenue intelligence and sales operations for both new business (hunting) and existing account management (farming) teams. The US sales team is comprised of approximately 25 team members. The ideal candidate is highly analytical, detail-oriented , and a strong communicator who can drive efficiency, improve forecasting accuracy, and enhance revenue growth strategies. This individual will manage comprehensive sales forecasting, detailed pipeline analyses, compensation planning including commission reporting, and deliver actionable data-driven insights to optimize revenue operations and efficiency.

Your Key Responsibilities :

In this role, you'll look after several key areas : CRM Management, Sales Forecasting & Pipeline Management, Sales Commission Planning / Reporting, and Sales & Revenue Analytics.

CRM Management :

• Own and optimize Salesforce, HubSpot, Microsoft Dynamics, or similar CRM platforms to ensure accuracy, data integrity, and usability.
• Develop and enforce CRM best practices, sales enablement tools, and automation strategies.
• Knowledge of sales enablement tools (Outreach, SalesLoft, Clari, Gong).
• Support sales teams with training and adoption of tools like Outreach, SalesLoft, Clari, and Gong.

Sales Forecasting & Pipeline Management :

Compensation Planning & Commission Reporting :

Sales & Revenue Analytics & Leadership Support :

In this role, you will work cross-functionally and collaboratively :

Key Performance Indicators /  Goals & Desired Impact :

Candidates must have these REQUIRED skills and proficiencies :

BEST QUALIFIED CANDIDATES will have these PREFERRED additional skills :

About Us :

At Netsurit, our mission is more than just a statement its our culture. "Support the dreams of the doers" is a promise we make to both our clients and our team. For our clients, it means managing their day-to-day IT operations so they can focus on achieving their broader business goals. For our employees, it means creating an environment where your personal and professional dreams are encouraged and supported.

At Netsurit, we believe that dreams are more than just wishes they're goals with a plan . Whether it's advancing your career, learning a new skill, or achieving personal milestones, were here to help you turn your aspirations into reality.

When you join Netsurit, you become part of a team that values ambition, nurtures growth, and celebrates achievements both big and small. We believe that when our people thrive, so does our business.

Why Choose Netsurit?

What We Offer :

If you're ready to turn your dreams into reality while contributing to a company with a strong vision and proven success, we'd love to hear from you. At Netsurit, your dreams matter, lets build your future together as our Revenue & Sales Operations Manager!