Talent.com
This job offer is not available in your country.
Client Service Administrator MMH250801-1

Client Service Administrator MMH250801-1

MomentumCape Town, Western Cape, South Africa
5 days ago
Job description

Client Service Administrator MMH -1

Momentum, Cape Town, Western Cape, South Africa

Overview

Role Purpose : To provide effective and efficient service to clients through the administration of a group of schemes by receiving, evaluating and responding to client queries timeously and meeting the agreed service level agreements on all processes.

Requirements

  • Grade 12 or NQF level 4.
  • 2-5 Years’ experience in an insurance administration environment.
  • Microsoft Office Suite (Word, Excel).
  • Employee Benefits administration experience will be advantageous.

Duties and Responsibilities

  • Ability to self-manage the full administration of risk schemes.
  • Accurately complete member and risk premium reconciliations.
  • Investigate and resolve all non-reconciling items.
  • Administer and process the relevant scheme data from fund entry to exit stage.
  • Process and effect payment on all claim types.
  • Provide first time resolution to clients on queries via e-mail and telephonic.
  • Assess and co-ordinate the required applications and make contact with the clients directly should there be any queries.
  • Co-ordinate across the teams to ensure that the required tasks are completed before the monthly reconciliation is due.
  • Assist clients efficiently with their requests through displaying the Momentum Metropolitan values enabling client retention and satisfaction.
  • Build and maintain relationships with clients and stakeholders to ensure a smart client experience.
  • Ensure all risks are mitigated and escalated when dealing with client requests.
  • Keep abreast of MMH product and legislation changes in order to effectively and accurately assist with client queries.
  • Responsible for the monthly reconciliation of scheme data to assist with client reporting.
  • Please note that this role is based on the pay for performance remuneration structure.

    As an applicant, please verify the legitimacy of this job advert on our company career page.

    #J-18808-Ljbffr

    Create a job alert for this search

    Administrator • Cape Town, Western Cape, South Africa

    Related jobs
    • Promoted
    • New!
    Service Operations Administrator

    Service Operations Administrator

    The Legends AgencyCape Town, South Africa
    Service Operations Administrator.Support operations, billing, and job coordination for a leading US pipeline services provider. Remote, South Africa | US Hours | R25 000 - R35 000 per month.Our clie...Show moreLast updated: 15 hours ago
    • Promoted
    Financial Accountant - SAIPA

    Financial Accountant - SAIPA

    Time PersonnelDurbanville, South Africa
    Registered as a Professional Accountant (SAIPA).BCom Accounting or related degree (completed).Minimum 5 years experience in a corporate accounting environment. Proven experience in leading small to ...Show moreLast updated: 19 days ago
    • Promoted
    BSP Refunds Administrator

    BSP Refunds Administrator

    TravelLab Global ABCape Town, Western Cape, South Africa
    Club Travel - Customer Service / Operations.Our BSP Refunds Administrator role is to join the Club Travel team as an experienced professional to process refunds and EMD refunds as requested by consul...Show moreLast updated: 3 days ago
    • Promoted
    Technical Sales Representative

    Technical Sales Representative

    SydsenMalmesbury, South Africa
    Technical Sales Representative (TSR).The TSR will assess crop needs, conduct research and soil testing, provide tailored solutions, and establish long-term relationships with farmers.This role repo...Show moreLast updated: 19 days ago
    • Promoted
    Client Support Specialist

    Client Support Specialist

    TalentLinkCape Town, South Africa
    Strategic Client Support Specialist, you will be responsible for delivering high-level operational and technical support to a dynamic client base, ensuring seamless system performance and optimal f...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Consultant : KYC & AML

    Client Service Consultant : KYC & AML

    PrescientCape Town, ZA
    Job title : Client Service Consultant : KYC & AML.Job Location : Western Cape, Cape Town.The Transfer Agency Client Service team aims to provide excellent levels of client service to all investors i...Show moreLast updated: 26 days ago
    • Promoted
    Manager : Private Clients

    Manager : Private Clients

    CA Financial AppointmentsCentury City, South Africa
    A leading professional services firm is seeking a skilled and client-focused.This role is ideal for a qualified professional who thrives on relationship management, strategic thinking, and deliveri...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Reservations Consultant (Durbanville)

    Senior Reservations Consultant (Durbanville)

    Wild Dreams HospitalityDurbanville, South Africa
    Their lodges are handpicked for their uniqueness, remote beauty, and commitment to protecting Africas wild places.A Tour Operating background, to handle complex travel logistics and understand remo...Show moreLast updated: 18 days ago
    • Promoted
    Technical Client Service Manager

    Technical Client Service Manager

    The Legends AgencyCape Town, South Africa
    Technical Client Service Manager.Be the strategic and technical partner clients rely on in a growing SaaS company.Remote | SaaS industry | R30,000 per month | 08 : 00am 17 : 00pm.Our client is a fast-g...Show moreLast updated: 12 days ago
    • Promoted
    Client Services Administrator

    Client Services Administrator

    Persona StaffCape Town, South Africa
    Bilingual in Afrikaans and English.Knowledge of FAIS and FICA requirements and procedures.Excellent communication and interpersonal skills. An understanding of administrative functions across financ...Show moreLast updated: 27 days ago
    • Promoted
    Junior Client Administrator

    Junior Client Administrator

    TMF GroupCape Town, ZA
    Job title : Junior Client Administrator.Job Location : Western Cape, Cape Town.This role supports the setup of special purpose vehicles (SPVs) as part of the Capital Markets Services (CMS) - Transa...Show moreLast updated: 30+ days ago
    • Promoted
    Contractor Compliance Administrator

    Contractor Compliance Administrator

    The Legends AgencyCape Town, South Africa
    Contractor Management & Compliance Coordinator.R25,000 / month (Negotiable based on experience).Are you an organisational wizard with a passion for structure, detail, and efficiency? Were on the ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Liaison Receptionist & Administrator

    Client Liaison Receptionist & Administrator

    Time PersonnelCape Town, South Africa
    Matric, relevant qualification advantageous.Years experience in similar roles.Proficient with Microsoft Office Suite.Proficient in the English language (Read, write & speak).Solid communication...Show moreLast updated: 16 days ago
    • Promoted
    Cost and Management Accountant

    Cost and Management Accountant

    Techbridge RecruitmentAtlantis, South Africa
    Perform costing functions including volume, price, and cost analysis.Conduct ongoing analysis of process constraints, margin analysis, and target costing projects. Validate cost of goods sold during...Show moreLast updated: 30+ days ago
    Client Implementation Engineer - Payments

    Client Implementation Engineer - Payments

    Electrum PaymentsCape Town, Western Cape, ZA
    Quick Apply
    Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a r...Show moreLast updated: 6 days ago
    • Promoted
    Client Services Officer

    Client Services Officer

    The Talent RoomCape Town, South Africa
    Managing and supporting client onboarding processes, ensuring all documentation, compliance requirements, and system updates are completed accurately and within set timeframes.Handling repeat clien...Show moreLast updated: 8 days ago
    • Promoted
    Senior Sales Administrator

    Senior Sales Administrator

    Persona StaffStellenbosch, South Africa
    Handle all inbound sales queries and orders.Assist customers face-to-face, over the phone, and via email.Verify orders, including customer details and payment information.Capture data into our inte...Show moreLast updated: 5 days ago
    • Promoted
    Financial Administrator

    Financial Administrator

    Persona StaffStellenbosch, South Africa
    The Role : Finance Administrator.Process financial transactions between Head Office and branches accurately and on time.Maintain and update financial records, ensuring proper documentation.Assist wi...Show moreLast updated: 29 days ago