Personal and Commercial Account Manager

What Youll Do

• Manage and grow portfolios with key insurers
• Build and maintain strong, trusted relationships with insurer partners and stakeholders
• Monitor portfolio performance, analyse trends, and implement targeted action plans to drive profitability
• Prepare and manage financial and management reports, ensuring accurate data for decision-making
• Oversee underwriting policies and claims processes in collaboration with insurer partners
• Ensure smooth monthly operations including reconciliations, payments, and reporting cycles
• Support and develop the service advisor team, fostering a culture of motivation, accountability, and service excellence
• Participate in planning meetings, strategic meetings, and product improvement initiatives
• Identify operational gaps and work with internal systems to improve efficiency
• Train and mentor claims and underwriting consultants

What You Bring