Senior Sales Manager Southern Africa Region

Career Area : Sales

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are looking for a Senior Sales Manager Southern Africa Region join our Sales & Marketing Africa team working within one of the Constructions Industries newly formed divisions, Customer Solutions Growth Regions . This role reports to the CI Customer Solutions Growth VP : Africa .

At Caterpillar, we’re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team– creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.

About Customer Solutions Growth Regions Division

This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas : Customer Facing, Customer Solutions and Business Enablers. This role is part of the Sales & Marketing Africa team that is the customer-facing engine of our business, driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.

Role Definition : Lead development and execution of commercial strategy of assigned products and / or markets.

What You Will Do

• Identifying and analyzing organization's strengths and weaknesses and responding to opportunities in sales environment.
• Supervising and coordinating the daily activities of staff engaged in promoting and selling a product; overseeing the resolution of customer complaints.
• Developing and managing sales programs in alignment with long and short-term sales strategies; establishing training programs for sales team.
• Managing and directing a sales force to achieve sales and profit goals; determining discount rates.
• Coverage : Responsible for commercial plans to deliver growth targets in 8 countries : South Africa and Swaziland, Botswana, Lesotho, Malawi, Mozambique, Zambia, Angola, Zimbabwe.

What will Put you Ahead (Preferred Skills)

What You Have (Basic Skills Required)

Customer Focus : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Extensive Experience :

Industry Knowledge : Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Level Extensive Experience :

Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience :

Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience :

Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Extensive Experience :

Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Extensive Experience :

Business Development : Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

Level Extensive Experience :

Value Selling : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product / service 'value' and to differentiate support offerings that address clearly understood customer needs.

Level Expert :

Additional Information :

Posting Dates

November 12, 2025 - November 18, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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