Job title : Sales and Marketing Co-Ordinator (Cape Town)
Job Location : Western Cape, Cape Town
Deadline : October 30, 2025
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Job Purpose
Responsible for administrative and operational support to the Head of Sales and Marketing, Marketing Manager and Sales Team.This role is key in ensuring the smooth execution of daily sales activities, maintaining efficient communication with clients and supporting the hotel’s overall sales and marketing objectives.The ideal candidate is detail oriented, highly organized and customer focused, with the ability to balance multiple priorities in a fast-paced environment.Key Performance Areas
Assist the Sales Manager with proposals, contracts, rate loading, and client correspondenceCoordinate site inspections, client hosting, and sales event logisticsMaintain up-to-date client databases, contact lists, and CRM accuracy.Track sales leads and support pipeline management by updating key sales reportsAssist in the coordination and rollout of marketing campaigns, activations, and brand initiatives.Maintain a content calendar and coordinate the delivery of approved marketing assets across digital and print platformsLiaise with designers, printers, and content creators to ensure timely delivery of marketing materialsEnsure all marketing and sales materials adhere to POPIA, CPA, and brand guidelinesTrack and manage image rights, licensing agreements, consent forms, and supplier contractsMaintain an archive of approved marketing materials and audit trails for compliance checksCompile weekly and monthly sales and marketing reports from CRM, Google Analytics, and social platformsTrack campaign and event metrics to support ROI analysisPrepare performance dashboards and highlight key trends for management reviewSchedule internal meetings, take minutes, and track action itemsCoordinate department budgets, invoices, purchase orders, and supplier paymentsMaintain an organised system of departmental files, briefs, and contracts.Requirements
Education
Grade 12Diploma in MarketingExperience
3 years’ experience in sales or administrative role – ideally within the hospitality industryStrong organizational and multitasking skills with high attention to detailExcellent communication skills (written and verbal)Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Experience in systems and hotel sales software (Opera) is an advantageCustomer service mindset with a proactive approachWork Conditions and special requirements
Ability to work shifts that meet the operational requirementsSkills and Knowledge
Decision-makingAnalytical skillsHigh level of accuracy and attention to detailInfluencing othersControlling and directing resourcesProfessional communication skillsTeam player to support multiple leadersAbility to handle confidential information with discretionAdaptability and willingness to take initiativeAdministrative / Management jobs