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Retail Floor Manager

Retail Floor Manager

Green Marble Recruitment ConsultantsCape Town, South Africa
11 hours ago
Job description

Minimum Requirements :

  • Completed Matric.
  • 1 Year experience within a sports apparel retail store.
  • Good sales acumen.
  • Passion for all things sports.
  • Maintain an active lifestyle(gyming,running,hiking,outdoor sports).

Personal Attributes :

  • Customer Engagement : Genuine enthusiasm for interacting with and assisting customers.
  • Sales Acumen : Passion for achieving sales targets and exceeding customer expectations.
  • Product Knowledge : Quick learner with a desire to understand and showcase product features.
  • Communication Skills : Clear and friendly communication, both verbal and non-verbal.
  • Team Collaboration : Positive and supportive team player, ready to contribute to a successful sales environment.
  • Proactive Approach : Self-motivated and eager to take initiative in assisting customers and driving sales.
  • Customer Service Focus : Commitment to providing exceptional customer service and building positive relationships.
  • Positive Attitude : Energetic and optimistic, creating a welcoming and enjoyable shopping experience.
  • Adaptability : Ability to thrive in a fast-paced retail environment and handle various customer needs.
  • Reliability : Punctual, dependable, and dedicated to fulfilling responsibilities.

    • Duties / Responsibilities :

  • Customer Assistance : Provide friendly, approachable service to customers, helping them find the right sports apparel and gear based on their needs and preferences.
  • Product Knowledge : Learn and understand the full range of products in the store, from footwear to activewear, ensuring you can confidently answer customer questions and make informed recommendations.
  • Sales Support : Assist in reaching store sales targets by upselling and cross-selling products, encouraging customers to purchase additional items.
  • Stock Management : Help with stock replenishment, ensuring that shelves are well-stocked and products are properly displayed. Assist in the organization and arrangement of products to maximize sales potential.
  • Store Presentation : Maintain a clean, organised, and visually appealing store layout, ensuring products are displayed in an engaging and accessible manner.
  • Team Collaboration : Work with the sales team to deliver excellent service, share product knowledge, and contribute to a positive team atmosphere.
  • Sales Transactions : Handle customer transactions accurately and efficiently, processing payments, returns, and exchanges in line with company policies.
  • Promotions & Events : Support in-store promotions, sales campaigns, and events, helping to drive traffic and sales during special offers or product launches.
  • Customer Relationship Building : Develop rapport with customers, encouraging return visits and building brand loyalty by offering a personalized and attentive shopping experience.
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    Retail Manager • Cape Town, South Africa

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