Sales Manager

Manage both Local and Exports Sales team : KPIs, Sales planning, Budgets

Develop and implement Sales strategy for both Local and Export Sales

Local and Exports Sales budgeting and forecasting

Lead Sales Team to achieve their set targets

Manage customer expectations and relationships

Handling Customer Complaints & Ensuring Customer satisfaction

Identify & generate potential leads and new markets

New client Acquisition

Manage selected key accounts / customers

Maintain relationships with key customers including facing key customers

Manage Sales pipeline and Report on Sales activity on a weekly basis

Manage Quotations and Estimates to be done correctly and within set time frames

Manage Customer base Debtors and assist with following up payments

Manage Estimator and Draughting Department, balancing load and prioritizing of enquiries

Analysing Sales Data to adjust Customer & Market approach accordingly

Manage Sales Processes to ensure they are efficient and effective

Co-ordinating Sales leads with the relevant group companies to discuss best approach

Support Sales team by ensuring factory production aligns with Project dates

Coaching, Motivating, Mentoring, Building & Supporting Sales team\

Build a solid, positive, customer centric, ethical and high performing sales culture

Exhibit at Expos and Trade shows

Manage Sales team Commission monthly where applicable

Ensure pricing and discount structures are revised regularly and communicated to Estimator team

Skills Requirements :

Excellent verbal communication skills

Able to build and maintain deep customer relationships

The ability to sell products, services and close deals

Customer services skills

Strong Technical ability

Leadership skills and ability to use initiative.

Problem and conflict management skills.

Proven track record in Management role.

Willing to travel.

Experience :

Solid understanding and experience in the retail industry

Experience in sales and execution of capital equipment (preferably within the retail industry)

Well networked within the franchise and corporate retail sector

Refrigeration experience advantageous

Experience in refrigerated cabinets and insulated cold / freezer rooms advantageous