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Head of Portfolio Delivery EPMO.Commercial Operations SA

Head of Portfolio Delivery EPMO.Commercial Operations SA

MTNJohannesburg, Gauteng, South Africa
8 hours ago
Job description

Job title : Head of Portfolio Delivery EPMO.Commercial Operations SA

Job Location : Gauteng, Johannesburg

Deadline : October 03, 2025

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Job Description

Mission / Core purpose of the Job

  • The Head of Portfolio Delivery plays a critical role in translating business strategy into clear, measurable outcomes that support the execution of the business unit’s strategic objectives.
  • This role is accountable for overseeing cross-functional delivery to ensure the successful implementation of approved enhancements, projects, and programmes.
  • The vacant Portfolio Delivery role is specifically focused on driving MTN’s organisational transformation programmes and providing delivery support to the Commercial Operations team.

    • Responsibilities

    Context (Global influences, environmental / industry demands, organisational mission etc.)

  • Highly dynamic and fluctuating Telecommunications industry
  • Highly competitive market with new and established competitors
  • Fast moving industry
  • Legislative changes
  • Changes in the global GSM and ICT market affects developments in future revenue environments
  • Interdependency of systems and the need to understand other systems
  • Changes in the business, will impact on the business plan, processes, and reporting
  • High cross-functional dependency to deliver timeously
  • Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance

    • Key Performance Areas

    Core, essential responsibilities / outputs of the position (KPA's)

    Strategic Portfolio Leadership

  • Translate strategic intent into actionable and measurable portfolio deliverables aligned with business plans and budget commitments.
  • Develop and maintain an integrated portfolio strategy and roadmap, incorporating cross-functional impacts and interdependencies across Technology, Business, Go-to-Market, Channels, Sales & Distribution, and other relevant areas.
  • Collaborate with internal stakeholders and external partners to refine strategic approaches and ensure alignment with MTN’s overall objectives.

    • Portfolio Planning & Execution

  • Facilitate the development of integrated programme and portfolio plans in partnership with business units and PMO delivery teams.
  • Ensure delivery across Customer Experience, Marketing, Sales, Product Management, Technical, Regulatory, Finance, and Procurement functions.
  • Drive the implementation, tracking, and monitoring of approved projects and programmes using Agile or other agreed methodologies.
  • Champion Agile practices within the PMO to enhance responsiveness and delivery efficiency.

    • Governance, Risk & Compliance

  • Ensure adherence to EPMO governance frameworks, legal and regulatory requirements, and compliance standards across all portfolio initiatives.
  • Implement effective control measures to minimise business risks and ensure delivery integrity.
  • Oversee risk identification, mitigation planning, and execution across projects, programmes, and the portfolio.
  • Ensure all PMO processes and deliverables reflect best practices and are aligned with MTN’s maturity level in portfolio and project management.

    • Resource & Financial Management

  • Manage resource allocation and deployment to ensure alignment with strategic priorities, skillset requirements, and budget constraints.
  • Monitor and optimise departmental budgets (Capex and Opex), ensuring financial visibility and alignment with business requirements.
  • Oversee contract governance and ensure financial compliance across all programmes and projects.
  • Facilitate post-implementation reviews and ensure financial reporting meets MTN SA guidelines.

    • Operational Excellence & Continuous Improvement

  • Drive continuous improvement of delivery processes to enhance speed, quality, and profitability.
  • Monitor technological, legal, and operational changes and adapt portfolio strategies accordingly.
  • Implement portfolio evaluation measures to assess effectiveness and inform strategic decisions.
  • Provide timely and accurate reporting to stakeholders on portfolio performance, risks, and resource constraints.

    • Leadership & People Development

  • Lead, coach, and develop high-performing teams, fostering a culture of accountability, collaboration, and excellence.
  • Define divisional KPAs and KPIs, cascade performance objectives, and manage talent development and succession planning.
  • Promote a customer-centric culture and champion MTN’s brand values and leadership behaviours.
  • Build strategic relationships with key stakeholders and ensure effective engagement across internal and external partners.
  • Drive diversity, equity, and inclusion, and ensure alignment with Employment Equity objectives.

    • Qualifications

    Job Requirements (Education, Experience and Competencies)

    Education

  • A 3-year Degree in a relevant discipline from a recognised institution
  • A post-graduate management qualification will be advantageous
  • SAFe Agile Certification is an advantage
  • PMP or PRINCE2 Practitioner Status will be advantage
  • ProgMP or MSP Practitioner Status will be advantage

    • Experience

  • Minimum 10 years’ experience in portfolio, programme, and project management within a large, complex organisation.
  • Proven track record in strategic planning, cross-functional delivery, and risk management.
  • Broad experience with strategy execution and transformational change management best practice, and the principles behind Benefit Realisation Management
  • Strong understanding of Agile, Waterfall, and hybrid delivery methodologies.
  • Experience in managing transformation programmes and commercial operations delivery is highly advantageous.

    • Behaviours, Skills and competencies

    Key Competencies :

  • Strategic Thinking & Execution
  • Portfolio & Programme Governance
  • Stakeholder Engagement & Communication
  • Risk & Resource Management
  • Financial Acumen
  • Agile Leadership
  • Change Management

    • People Development & Coaching

  • Collaboration (Formal and Informal Relationships)

    • Responsibility towards :

  • Internal : Business Units, PMO, Technology, Finance, Procurement, Regulatory, Sales, Marketing, Customer Experience
  • External : Outsourced Delivery Partners, Vendors, Regulatory Bodies

    • Apply Before 09 / 30 / 2025

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    Head Of • Johannesburg, Gauteng, South Africa

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