HR Business Support and Strategic Projects Expert

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Position : HR Business Support and Strategic Projects Expert

Contract Type : Permanent

Customer : DHL Supply Chain

Grade : RCS K

Location : Global

Join DHL Supply Chain's global HR transformation journey as an HR Business Support and Strategic Projects Expert. In this pivotal role, you'll accelerate the adoption of innovative HR technologies and lead strategic programs that reshape how we attract, onboard, and engage talent across the globe. Working within the HR Business Process Optimization (BPO) team and alongside senior leaders, you'll drive digitalization, enhance process quality, and deliver impactful change. If you're a strategic thinker with hands‑on project management experience, deep HR systems knowledge, and a passion for innovation, this is your opportunity to influence the future of HR at scale.

Key responsibilities will include :

• Supporting the HR Support and Strategic Programs Sr Director to define, scope, and execute the global program agenda in collaboration with regional and global stakeholders.
• Identifying and negotiating schedules, milestones, and resources to meet project objectives.
• Steering program execution by providing feedback to program teams, mitigating risks, resolving issues, and enabling timely decision‑making.
• Providing coaching, mentoring, and quality assurance to program teams to ensure successful delivery.
• Developing program‑level communications for senior stakeholders, project teams, and the wider employee population.
• Consolidating and analysing program status information, comparing with baseline planning, deriving conclusions and preparing management reports.
• Developing and continuously improving structures, processes and frameworks for program management including governance and supporting tools.
• Ensuring transparency on program progress, milestone achievement, issues, risks and next steps to relevant stakeholders.
• Driving adoption of digital tools, AI, and robotics to support the HR digitalization agenda
• Researching and exploring innovative HR technologies and managing vendor relationships.
• Supporting review and development of business cases.

Required skills and experience :

What you'll need to do next :

If you have a proven track record of achievement that matches the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up‑to‑date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the globe. We aim to provide a candidate experience of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that employees and potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organization.

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