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Team Leader, Universal Banking
Standard Bank GroupZA2 days ago
Job descriptionTo manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. Strategic Leadership and Team Development : Provide strategic direction to align with organizational goals, implement performance management systems, oversee training programs, and foster a culture of continuous improvement. Operational Excellence and Compliance : Ensure adherence to regulatory requirements, manage resources effectively, streamline processes, and mitigate risks while maintaining compliance and operational efficiency. Customer and Business Growth Focus : Develop strategies to enhance customer satisfaction, analyze market trends for growth opportunities, and represent the branch in high-level engagements to achieve financial and performance targets. National Diploma (NQF6 FAIS recognized qualification) Extensive experience in Personal and Private Banking, including managing client relationships, delivering tailored banking solutions, and meeting diverse client needs. 5–7 years of proven front-line banking experience, with expertise in client interactions, transaction management, compliance, and resolving complex queries. Strong knowledge of retail and business banking products, cross-selling strategies, and advising clients on achieving financial goals through tailored solutions. Experienced in leading and managing sales teams, including setting targets, driving performance, coaching, and implementing sales strategies to achieve organizational objectives. Banking jobs
Job title : Team Leader, Universal Banking
Job Location : Western Cape,
Deadline : October 26, 2025
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