Sales Manager
ABC WorldwideJohannesburg, South Africa30+ days ago
Job descriptionAgreed set goals with team members covering performance, quality and development areas Apply effective motivational techniques. Manage incentive budgets Focus on career and skills development of team members Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary matters Vesting and training of new Sales Agents in the contact center Briefing and readiness to deliver on projects and campaigns. Drive the achievement of project and campaign targets. Escalate call resolution and provision of project and campaign related answers. Manage liaison with project and campaign management team Manage and maintain focused and highly motivated team members. Coach and develop team into a high-performance culture. Manage staffing needs, productivity and quality. Monitor contribution to target (CTT) figures. Adherence to legislation. Manage capacity. Manage Complaints. Manage application of call structure guidelines Matric (or equivalent qualification). Completed RE 1 and 150 FAIS credits 9 (advantageous). Minimum of 3 years team management experience in a sales environment. Minimum of at least 2 years’ experience in a call center environment (Outbound). Financial Services experience (Long-term insurance and within a sales-oriented environment). Sales experience Practical experience of IR processes is critical to the role Vast knowledge of first line management practices. Knowledge of contact center systems and processes. Business Processes and Rules. Principles of teamwork e.g. stress management, team and individual motivation, best practices knowledge. Performance management knowledge - individual and group. Dimensions of Management. IR
Team Manager
Role Summary
This role takes responsibility for the daily management of a team of Sales Agents in the Contact Centre. It is a first line management role that controls, manages and motivates the team of sales agents including the monitoring and attainment of sales targets, staff productivity, quality and compliance adherence, staff development, training and coaching and general staff performance management and administration.
Our client is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic and digital intermediary channels. They have approximately 100 tied sales agents, all dedicated to meeting the financial needs of our clients and prospective clients.
Our client’s vision is to establish a world-class direct financial service business that seeks to :
- offer its clients excellent service, superior value products, and fair treatment always.
- be an employer of choice; and
- play a meaningful role in the transformation of the Financial Services industry.
What will make you successful in this role?
Qualification & Experience
Knowledge & Skills
Create a job alert for this search
Sales Manager • Johannesburg, South Africa
Related jobs
%20Ltd)
- Promoted
Microgrid Solutions Sales Manager – Nigeria
JeloCorpBoksburg, South Africa Microgrid Solutions Sales Manager – Nigeria.Regional Director – West & Central Africa, Microgrid & ESS.A leader in hybrid renewable energy, our client specializes in turnkey microgrid systems that ...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager Inland
Midvaal RecruitmentJohannesburg, South Africa Location : City Deep, Johannesburg.Lead our sales team, across three inland regions, executing against budgets.Manage teams, drive strategy whilst adapting to diverse market dynamics.Foster customer...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager
RareCruitMidrand, South Africa An international and fully wireless ISP company is seeking a proactive, strategic.As our client expands their dealer and B2B network across Southern Africa, they need a leader who combines sales ac...Show moreLast updated: 30+ days ago
- Promoted
Pre-Owned Sales Manager
LMP RECRUITJohannesburg, South Africa Tertiary qualification in Sales or Business Management.Proven, successful track record and experience in managing a Sales team in the Materials Handling or related industry; minimum of 5 years expe...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager - Independent retail (Hardware channel)
TelebestCenturion, South Africa Relevant tertiary qualification advantageous.Minimum 5 years of experience in sales.At least 2 years managing independent retail or hardware accounts.
Experience in home decor, hardware or consumer ...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager : Business Development
Edge ExecutivesJohannesburg, South Africa Sales Manager : Business Development.Permanent | Strategic Sales Leadership | Technology Solutions.This is a strategic opportunity to lead a high-performing B2B sales team within a fintech and asset...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager
The Legends AgencyJohannesburg, South Africa Ferndale, Johannesburg (Hybrid) | R28,000 - R32,000 + Commission.Our client is a leading renewable energy provider in South Africa, focused on delivering solar solutions that make clean utilities a...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager
Dante PersonnelEdenvale, South Africa Win new accounts, expand strategic accounts, and run a high-performing field sales engine across South Africa and key African markets.
You will build pipeline, convert complex multi-stakeholder deal...Show moreLast updated: 23 days ago
- Promoted
Sales Manager
Lesley Snyman & AssociatesEdenvale, South Africa Lead, coach, and drive performance across the Sales and Account Management team to support business development, growth, and customer retention.
Minimum Requirements and Qualifications : .Matric (post...Show moreLast updated: 26 days ago
- Promoted
Port Machinery Sales Manager - Lagos (or other major port city), Nigeria
JeloCorpBoksburg, South Africa Lagos (or other major port city), Nigeria.Regional Sales Director – West & Central Africa.A leading provider of port equipment solutions is expanding its presence across Francophone West Africa.We ...Show moreLast updated: 30+ days ago
- Promoted
Port Machinery Sales Manager - Abidjan, Côte d’Ivoire
JeloCorpBoksburg, South Africa Regional Sales Director – West & Central Africa.A leading provider of port equipment solutions is expanding its presence across Francophone West Africa.
We are seeking a Côte d’Ivoire–based Sales Ma...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager
Empowered People Solutions (Pty) LtdJohannesburg, South Africa The role encompasses several key responsibilities, including strategic leadership, performance management, enabling BDM success, client relationship growth, innovation & adaption, cross-functio...Show moreLast updated: 30+ days ago
- Promoted
Sales Manager – Construction Machinery
JeloCorpBoksburg, South Africa Jelocorp Group are seeking a highly driven.The ideal candidate will have strong industry connections, excellent negotiation skills, and a track record of driving sales of heavy equipment such as ex...Show moreLast updated: 30+ days ago
- Promoted
Microgrid Solutions Sales Manager – Guinea (2 Positions, Local Nationals)
JeloCorpBoksburg, South Africa Microgrid Solutions Sales Manager – Guinea.Conakry (1 position) & Sangaredi / Boké Mining Corridor (1 position).Regional Director – West & Central Africa, Microgrid & ESS.
Guinean Citizens or Permanen...Show moreLast updated: 30+ days ago
- Promoted
Manager - Dealer Sales.Consumer Post Paid and Home
MTNJohannesburg, ZA Job title : Manager - Dealer Sales.Job Location : Gauteng, Johannesburg.Mission / Core purpose of the Job : .To drive sales and growth by managing sales targets and strategy, maintaining relationships...Show moreLast updated: 1 day ago
Sales Manager
The Globevest GroupEdenvale, South Africa Our client is an electronic communications manufacturer and supplier based in Edenvale and they are looking for a Sales Manager to join their team as soon as possible.
Win new accounts, expand strat...Show moreLast updated: 23 days ago
- Promoted
New Vehicle Sales Manager
SydsenSprings, South Africa We are seeking an experienced and results-driven New Vehicle Sales Manager to lead a well-known dealerships sales team.The successful candidate will be responsible for driving new vehicle sales, ac...Show moreLast updated: 6 days ago
- Promoted
Mine Technical Manager ( Spare Part / Sales (Vibrating),
RakkgalakaneKrugersdorp, South Africa Mine Technical Manager ( Spare Part / Sales (Vibrating), West Rand, Rneg.Technical screening equipment and components.Spares and Services Department.
Costing, quoting and processing of customer spare ...Show moreLast updated: 28 days ago