Front Of House Manager - Johannesburg - (HC)

Front of House Restaurant Manager - Greenside

Johannesburg, Gauteng, South Africa

Duties & Responsibilities

• Management of on-site front of house staff
• Setting and management of service delivery standards
• Training of all front of house staff
• Implement and maintain systems
• Stock controls and asset management.
• Analyse and pre-empt client needs and possible complaints
• Management of client satisfaction and contribute to quality control programs.
• Client / Customer relations – maintaining sound interpersonal relationship with the Client.
• Operational standards – Maintaining all operational standards as agreed
• Meeting all quality / star grading standards in all areas of responsibility, as per Fedics Grading checklist
• Ability to operate independently
• Proven leadership abilities

Skills and Competencies

Qualifications

Seniority level

Employment type

Job function

Industries

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