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Training & Onboarding Specialist

TalentPop AppWorkFromHome, Gauteng, South Africa

1 day ago

Job description

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App

At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

What You'll Be Doing

Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
Develop and update training materials to meet the evolving needs of different teams.
Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

What You’ll Need To Succeed

1–2 years of experience in training, onboarding, or related people development roles.

Experience as a virtual assistant is a plus.

Working knowledge of at least two of the following : email marketing, eCommerce website management, or data reporting / analytics.

Hands-on experience with Shopify, Klaviyo, or similar tools.

Strong communication and facilitation skills—you know how to guide, inspire, and support others.

Bonus points for familiarity with Canva, Trainual, and Loom.

A self-starter mindset with sharp attention to detail and a team-first attitude.

Technical Requirements

Computer or laptop with at least an i5 processor (or equivalent).

Stable internet connection with a minimum of 20 Mbps upload and download speeds.

Why Join TalentPop App?

Fully remote work setup with flexible collaboration.

Paid time off to rest, recharge, and stay balanced.

Health and dental coverage to keep you feeling your best (or a monthly health stipend).

Recognition programs and growth opportunities within the team.

Exciting holiday incentives and other team rewards.

Competitive hourly pay with performance-based annual increases.

Clear career advancement pathways in a fast-growing company.

A supportive, high-performing team that values transparency and collaboration.

Additional Details

Seniority level : Entry level

Employment type : Full-time

Job function : Human Resources

Industries : IT Services and IT Consulting

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

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Training Specialist • WorkFromHome, Gauteng, South Africa

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