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Lifestyle Manager - Travel - Arabic speaking - South Africa

Lifestyle Manager - Travel - Arabic speaking - South Africa

Ten Lifestyle GroupCape Town, Western Cape, South Africa
30+ days ago
Job description

Lifestyle Manager - Travel - Arabic speaking - South Africa

Join Our Team as a Lifestyle Manager - Travel - Arabic speaking

We are seeking passionate travel experts to join an award-winning, crisis-resistant travel and leisure company specializing in luxury products. This role offers hybrid or fully remote working options depending on your current location, promoting work-life balance.

As a Luxury Travel Consultant, you will handle leisure travel requests for high-net-worth members, including complex, multi-destination itineraries across MENA, Europe, US, and Asia. We value entrepreneurial, passionate, and diverse talent committed to delivering exceptional service, which will result in high member satisfaction, increased supplier revenue, and repeat business.

Key Responsibilities :

  • Advise premium cardholders via phone, chat, and email in English and Arabic
  • Design personalized travel requests including flights, hotels, villas, rental cars, and more, considering all customer needs
  • Prepare tailored travel offers, documents, and manage visa and administrative processes
  • Make reservations with airlines, hotels, and destination agencies
  • Cross-sell lifestyle services, promotions, and exclusive events
  • Research and compile travel proposals
  • Maintain accurate member records
  • Promote TEN’s concierge services and build rapport with members

Minimum Requirements :

  • Residency and legal right to work in South Africa
  • Fluency in English and native Arabic, with excellent communication skills; other languages are a plus
  • Higher education or equivalent in tourism or related field
  • Experience in the travel industry, tour operator, or agency
  • GDS knowledge (preferably Amadeus) and destination expertise
  • Passion for travel and luxury lifestyle, including gastronomy and culture
  • Service-oriented, flexible, and able to work under pressure
  • Full-time availability (40 hours / week), flexible working hours between 6 : 00-21 : 00 GMT, Monday to Sunday
  • Additional Information :

    This role may involve hybrid work with up to 60% remote options, requiring a secure home office and reliable internet. Benefits include competitive salary, performance bonuses, hybrid / remote working, paid time off, sabbaticals, travel discounts, pension scheme, and career growth opportunities.

    Ten Group is committed to diversity and inclusion, fostering an environment of merit, performance, and equal opportunity. We encourage applications from qualified candidates who meet the visa requirements for South Africa.

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