Team Leader

Ares HoldingsJohannesburg, Gauteng, South Africa

30+ days ago

Job description

Job title : Team Leader

Job Location : Gauteng, Johannesburg

Deadline : November 07, 2025

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Job Description

Birkenstock Eastgate is looking for Team Leader to join their team.

Sales & Business Development

Set & communicate daily sales targets to everyone on the team including casuals.

Focus the team on delivering excellent customer service.

Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.

Grow customer data base and communicate offers regularly.

Team Management

Build a team environment through daily team meetings and providing regular feedback.

Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards

Master the feedback process & provide monthly feedback to all team members

Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.

Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.

Manage the appraisal process for all team members

Manage the induction process

Complete rosters and adhere to the staffing template

Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.

Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

Inventory

Complete OTB process weekly and order the relevant product to optimise stock levels

Maintain inventory at target levels for all categories & price points every week

Minimise shrinkage & maintain accurate stock records in the POS system

Complete quarterly stock counts

Run daily negative stock report and request relevant adjustments

Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system

Ensure storeroom is maintained to Birkenstock standards

Run daily inventory reports

Daily Operations

Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety

Ensure visual merchandising of the stock and windows complies Birkenstock standards

Open and close the store

Reconcile cash to end of day tender report and prepare banking

Bank takings

Month End

Prepare month end reports

Individual Attributes :

Outgoing determined self starter

Retail management experience preferably at a national retail chain

Demonstrated ability to achieve sales budgets

Proven people management and leadership shills

Excels at coaching, driving and developing a team

Extensive stock management experience

Proven merchandising skills

Excellent attention to details

Perks & Benefits

You get to work for a rapidly expanding distributor with aspirational brands.

Comprehensive health benefit

Quarterly Uniform allowance

Staff discount (50% off for you and your family across all the brands within the group)

Company performance incentive scheme

Long-service incentives

Holistic Employee Wellness programme

The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Sales / Retail / Business Development jobs

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Team Leader • Johannesburg, Gauteng, South Africa

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