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Client services manager Jobs in South Africa

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Client services manager • South Africa

Last updated: 20 hours ago

Client Services Manager (Springs, Gauteng | On-site)

Badger HoldingsSprings, ZA

Client Services Manager (Insurance Call Centre).African Independent Brokers (AIB).Location: Springs, East Rand (on-site).This isn’t a “keep things ticking” role, this is a.AIB is ... Show more

Client Services Administrator

Remote RecruitmentCape Town, Western Cape, ZA
Remote
Quick Apply

Salary: R29 000 - R32 000 per month.Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.You will be the steady point of contact for a UK c... Show more

Client Support Services (CSS) Coordinator

Hyperclear TechStellenbosch, South Africa

Client Support Services (CSS) Coordinator.Johannesburg / Stellenbosch (Hybrid/Remote).Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK.Serving ... Show more

Director of Client Services

ReWorks SolutionsZA
Remote
Quick Apply

Overseeing the client services team and driving strategies to deliver exceptional client support and satisfaction.This leadership position requires a proactive and experienced professional who can ... Show more

Client Services Business Agent

SanlamMidrand, ZA

Client Services Business Agent Date: 7 Sept 2026 Location: Midrand, Gauteng, ZA Company: Sanlam Group Who are we? Miway is a direct financial services company.We are passionate about servic... Show more

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Entrepreneurial Scout – Client Services Specialist

RaizcorpZA

Do you have exceptional communication skills? Are you skilled at dealing with customers and clients telephonically? Are you confident meeting call targets and working in a pressurised, high-perform... Show more

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Client Services Administrator

ahkgroupJohannesburg, Gauteng, ZA

WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Client Services Administrator.This individual will be functionally responsible for the management of the day to day operations wi... Show more

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Supervisor: COID Client Services

The Department of Employment and LabourRustenburg, ZA

Undergraduate qualification (NQF level 6) as recognised by SAQA in Customer Services / Management / Customer Relations / Contact Centre Management / Office Administration Management / Communication... Show more

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Client Services Officer, Client Operations - Somerset West

The Talent RoomSomerset West, Western Cape, ZA

Our client in Somerset West is looking to appoint a Client Services Officer, Client Operations.The Client Services Officer, Client Operations plays a vital role in supporting the delivery of effici... Show more

Operations and Client Services Administrator

Talented Recruitment SpecialistsJohannesburg, ZA

A leading technology and device supplier is seeking an Operations & Client Services Administrator to provide professional reception, customer service, aftersales and administrative support.The ... Show more

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Head: Acquisition, Growth and Client Services

Momentum Metropolitan Holdings LimitedZA

We are establishing a new Private Wealth business focused on delivering bespoke wealth management solutions and family office services to high-net-worth individuals (HNWIs), ultra-high net worth in... Show more

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Employee Benefits Advisor & Client Services

WesbankJohannesburg, Gauteng, ZA

WesBank in Johannesburg is seeking an Assistant Consultant (Employee Benefits) to support Relationship Managers, deliver high-quality client servicing, and build knowledge in retirement funds and g... Show more

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Client Manager – Accounting

Kontak RecruitmentZA

Step into a role where your accounting expertise travels further than your commute.A growing international accounting and financial services organisation based in the Netherlands is expanding its S... Show more

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Client Services Consultant (LISP)

PSG Konsult LtdJohannesburg, ZA

Deliver an exceptional level of service experience to all direct clients, financial advisers and internal stakeholders, of the integrated PSG Wealth investment platform.This position will report to... Show more

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Investment Service Consultant | Retail Client Services

Allan Gray MakersCape Town, ZA

Our Client Service Centre is integral to our service offering for clients and independent financial advisers.As an Investment Service Consultant, your purpose will be to build clients’ and advisers... Show more

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Client Services Agent

Placements24Centurion, Gauteng, ZA

About the Role Our client is seeking a highly motivated Client Services Agent to join their thriving team, supporting operations remotely.You will be the first point of contact for a diverse clien... Show more

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Client Services Officer (Client Support)

Helderberg Personnel CCSomerset West, Western Cape, ZA

A well established international financial services concern with offices in.Client Service Officer (Client Support).The Client Services Officer will follow established processes, complete operation... Show more

Audit Manager — Lead Assurance & Client Services

ZealHRSoweto, Gauteng, ZA

Zeal HR (Pty) Ltd in Johannesburg’s Benoni area is seeking an Audit Manager to lead audit engagements and mentor teams.You will manage planning, execution, and delivery of audits across industries,... Show more

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Client Services & Office Administrator

Stonebridge HR SolutionsCape Town, Western Cape, ZA

Client Services & Office Administrator.Private wealth, investments and Fiduciary services) based in the Cape Town area.The successful candidate needs to be comfortable with both high-level financia... Show more

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Client Services Manager (Springs, Gauteng | On-site)

Client Services Manager (Springs, Gauteng | On-site)

Badger HoldingsSprings, ZA
30+ days ago
Job description

Client Services Manager (Insurance Call Centre)

African Independent Brokers (AIB)
Location: Springs, East Rand (on-site)

This isn’t a “keep things ticking” role, this is a build, lead, fix, and elevate role.

AIB is creating this position to strengthen leadership in our internal operations. We need someone who can step in, take ownership, and raise the standard of how we serve our clients, in every call, in every interaction, in every day.

What you’ll be stepping into

  • You’ll lead a client services team in a busy insurance call centre environment’ with full accountability for performance, service delivery, and team capability.
  • Lead and develop Team Leaders and Consultants
  • Own service levels, call quality, and client experience
  • Step into escalations and resolve issues thoroughly
  • Identify gaps and fix what’s not working.
  • Drive performance through clear targets, coaching, and accountability
  • Work closely with ops, sales, and partners to keep everything aligned
  • Ensure adherence to regulatory requirements by means of audits and quality assurance.
  • Support the training, onboarding, and development of team members to ensure consistent capability and service excellence.
  • Monitor key performance indicators, including customer satisfaction, retention, call quality, and operational productivity, and implement action plans where needed.
  • Manage daily operational workflows, workforce planning, and resource allocation to maintain efficiency and service levels

This role sits at the centre of operations, where people, process, and performance meet.