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Client services manager Jobs in South Africa

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Client services manager • South Africa

Last updated: 1 day ago

Client Services Manager (Springs, Gauteng | On-site)

Badger HoldingsSprings, ZA

Client Services Manager (Insurance Call Centre).African Independent Brokers (AIB).Location: Springs, East Rand (on-site).This isn’t a “keep things ticking” role, this is a.AIB is ... Show more

Investment Service Consultant | Retail Client Services

Allan Gray Proprietary LimitedCape Town, ZA

Our Client Service Centre is integral to our service offering for clients and independent financial advisers.As an Investment Service Consultant, your purpose will be to build clients’ and advisers... Show more

 • Promoted

Client Services Administrator

Remote RecruitmentCape Town, Western Cape, ZA
Remote
Quick Apply

Salary: R29 000 - R32 000 per month.Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.You will be the steady point of contact for a UK c... Show more

Client Services & Benefits Administrator

Momentum CorporatePretoria, ZA

Momentum Corporate seeks a dedicated professional to support retirement fund administration and credit control activities.You will investigate and resolve debtors, assist with audits, and ensure da... Show more

 • Promoted

Director of Client Services

ReWorks SolutionsZA
Remote
Quick Apply

Overseeing the client services team and driving strategies to deliver exceptional client support and satisfaction.This leadership position requires a proactive and experienced professional who can ... Show more

Manager Water Services

Gamagara Local MunicipalityZA

B-Tech or Degree in Civil Engineering /Water Engineering or equivalents obtained through an ECSA accredited Training Institute – NQF level 7; Professional Registration with the Engineering Council ... Show more

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Client Services Manager

JDJ DiagnosticsDurban, KwaZulu-Natal, ZA

Client Services Manager Be the Voice of Innovation in Healthcare Job Overview Are you ready to lead a revolution in patient experience and redefine excellence in healthcare delivery? Were seeking ... Show more

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Entrepreneurial Scout – Client Services Specialist

RaizcorpZA

Do you have exceptional communication skills? Are you skilled at dealing with customers and clients telephonically? Are you confident meeting call targets and working in a pressurised, high-perform... Show more

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Supervisor: COID Client Services

The Department of Employment and LabourRustenburg, ZA

Undergraduate qualification (NQF level 6) as recognised by SAQA in Customer Services / Management / Customer Relations / Contact Centre Management / Office Administration Management / Communication... Show more

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Client Services Administrator

ACG Growth PartnersJohannesburg, ZA

Client Services Administrator Company: Independent Wealth Management Practice Location: Woodmead, Johannesburg, Gauteng Region: Gauteng Employment type: Permanent Position level: Intermediate Work... Show more

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Client Services Agent

MVIASouthern Suburbs (Cape), ZA

Are you passionate about delivering exceptional customer service and confident in a fast-paced call centre environment? We’re looking for energetic, service-driven Client Services Agents who ... Show more

Manager Support Services

Ilembe District MunicipalityZA

Identifies with the broad Governance strategy and defines/ addresses critical functional requirements to support departmental objectives in order to ensure critical performance indicators are ident... Show more

 • Promoted

Temp Client Services Administrator

AtripleA recruitment & tempsBloemfontein, Free State, ZA

Our client in the Insurance industry is looking for a Temp Client Services Administrator.Key responsibilities Render client services Adhere to client service procedures: maturities, policy contra... Show more

 • Promoted

Operations and Client Services Administrator

Talented Recruitment SpecialistsJohannesburg, ZA

A leading technology and device supplier is seeking an Operations & Client Services Administrator to provide professional reception, customer service, aftersales and administrative support.The ... Show more

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Head: Acquisition, Growth and Client Services

Momentum Metropolitan Holdings LimitedZA

We are establishing a new Private Wealth business focused on delivering bespoke wealth management solutions and family office services to high-net-worth individuals (HNWIs), ultra-high net worth in... Show more

 • Promoted

Client Services Coordinator

Las Meninas ProjectRustenburg, North West, ZA

The Development Manager for the Florida Cancer Specialists Foundation will increase community awareness to drive the short- and long-term development and financial strategic plan and goals.This pos... Show more

 • Promoted

Client Manager – Accounting

Kontak RecruitmentZA

Step into a role where your accounting expertise travels further than your commute.A growing international accounting and financial services organisation based in the Netherlands is expanding its S... Show more

 • Promoted

Client Services Consultant (LISP)

PSG Konsult LtdJohannesburg, ZA

Deliver an exceptional level of service experience to all direct clients, financial advisers and internal stakeholders, of the integrated PSG Wealth investment platform.This position will report to... Show more

 • Promoted

Client Services Officer (Client Support)

Helderberg Personnel CCSomerset West, Western Cape, ZA

A well established international financial services concern with offices in.Client Service Officer (Client Support).The Client Services Officer will follow established processes, complete operation... Show more

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Client Services Manager (Springs, Gauteng | On-site)

Client Services Manager (Springs, Gauteng | On-site)

Badger HoldingsSprings, ZA
30+ days ago
Job description

Client Services Manager (Insurance Call Centre)

African Independent Brokers (AIB)
Location: Springs, East Rand (on-site)

This isn’t a “keep things ticking” role, this is a build, lead, fix, and elevate role.

AIB is creating this position to strengthen leadership in our internal operations. We need someone who can step in, take ownership, and raise the standard of how we serve our clients, in every call, in every interaction, in every day.

What you’ll be stepping into

  • You’ll lead a client services team in a busy insurance call centre environment’ with full accountability for performance, service delivery, and team capability.
  • Lead and develop Team Leaders and Consultants
  • Own service levels, call quality, and client experience
  • Step into escalations and resolve issues thoroughly
  • Identify gaps and fix what’s not working.
  • Drive performance through clear targets, coaching, and accountability
  • Work closely with ops, sales, and partners to keep everything aligned
  • Ensure adherence to regulatory requirements by means of audits and quality assurance.
  • Support the training, onboarding, and development of team members to ensure consistent capability and service excellence.
  • Monitor key performance indicators, including customer satisfaction, retention, call quality, and operational productivity, and implement action plans where needed.
  • Manage daily operational workflows, workforce planning, and resource allocation to maintain efficiency and service levels

This role sits at the centre of operations, where people, process, and performance meet.