Team Leader, Branch
Standard Bank GroupCape Town, Western Cape, South Africa30+ days ago
Job descriptionNQF Level 6 FAIS-recognised qualification in Business or Commerce. 34 years frontline banking experience with proven ability in client service and sales. Relevant FAIS experience required. If not fully compliant candidate must operate under supervision until accreditation is achieved. Knowledge of branch operations sales processes risk management and compliance standards. Adopting Practical Approaches Articulating Information Challenging Ideas Convincing People Directing People Exploring Possibilities Following Procedures Generating Ideas Making Decisions Producing Output Providing Insights Understanding People Application & Submission Verification (Consumer Banking) Banking Process & Procedures Customer Acceptance & Review (Consumer Banking) Customer Understanding ( Consumer Banking) Processing Product Knowledge (Consumer Banking)
To ensure the effective functioning of Point(s) of Representation (POR / s) overseeing operational aspects such as security cash management and service delivery in line with client experience and laid-down requirements. (Applicable where UB Designate Cash Consultant I and CLO are present).
Key Responsibilities :
- Lead and motivate branch staff to deliver sales targets client growth and superior customer service.
- Oversee daily branch operations including cash management service standards compliance and risk controls.
- Manage people capability performance training and engagement to drive a high-performance culture.
- Monitor branch performance ensure audit readiness and implement improvements for growth and efficiency.
Qualifications :
Experience
Additional Information :
Behavioural Competencies
Technical Competencies :
Remote Work : No
Employment Type : Full-time
Key Skills
Hyperion,Acquisition,Asset,ABAP,Basic,Activex
Experience : years
Vacancy : 1
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Team Leader • Cape Town, Western Cape, South Africa
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