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Sales & Underwriting Support

Bryte Insurance Company LimitedZA

30+ days ago

Job description

Job title : Sales & Underwriting Support

Job Location : Eastern Cape,

Deadline : September 29, 2025

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Key tasks & Accountabilities

Sales administration

Ensure excellent service delivery to policyholders, brokers, and partners.

Build strong client / partner relationships to improve satisfaction and loyalty

Prepare closings for Branch Manager to submit to Central Box

Assist brokers / agents with claims, underwriting, compliance, and credit control inquiries

Follow up clients / brokers / agents on compliance documentation

Follow up on quotes issues by Manager or Underwriters

Follow up agents / brokers / direct clients on renewals

Run reports on under-insurance (static sums insured) and propose remedies

Provide accurate sales reports and forecasts to management

Track performance of accounts and bring to attention of Branch Manager and Underwriting

Run broker performance reports on a quarterly basis

Identify prospects, obtain contract details of prospects, and set up meetings for the Branch Manager with the prospect.

Identify local market opportunities and competitive positioning

Resolve escalated customer complaints promptly and professionally

Underwriting

Assist in assessing risks and determining appropriate coverage, terms, and premiums.

Review and analyse application documents, including financial statements, policy history, and risk factors.

Ensure underwriting decisions align with company policies and regulatory requirements.

Process new business, renewals, and endorsements efficiently.

Prepare underwriting reports and maintain accurate records of all underwriting decisions.

Communicate underwriting decisions to brokers, clients, and internal stakeholders.

Support in conducting risk assessments and recommending suitable coverage.

Ensure compliance with internal underwriting guidelines and external regulatory frameworks. Ie KYC

Identify potential risk exposures and propose mitigation strategies.

Liaise with brokers, agents, and clients to gather additional information as needed.

Provide technical underwriting support to internal teams and external stakeholders.

Assist in resolving underwriting queries and policy-related concerns.

Stay updated on industry trends, market developments, and underwriting best practices.

Participate in training programs and professional development initiatives.

General Office Admin

Maintenance or tracking of stock of all office items and monitor office stationery, refreshments, electricity, and various inventory etc.

Supervision of office cleaning and periodic physical inspections to ensure the office is in a usable condition and meets health and safety standards

Execute various administrative tasks as directed

Qualifications & Experience

Bachelor’s degree Finance, Engineering, Risk Management, Business Administration, or a related field.

Professional certification (or working towards one) in insurance (e.g., CII, AIISA) is an added advantage.

3–4 years of experience in underwriting, insurance, or a related field.

Strong analytical and numerical skills with attention to detail.

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Sales Support • ZA

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