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Administrative Assistant X 3

Administrative Assistant X 3

Road Accident FundCape Town, ZA
13 days ago
Job description

Job title : Administrative Assistant X 3

Job Location : Western Cape, Cape Town

Deadline : October 13, 2025

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Key Performance Areas

Compliance administration

  • Maintain up-to-date written documentation related to the departments business activities.
  • Ensure compliance to the policies and process standards.
  • Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

    • Office coordination

  • Aid in the maintenance of correspondence, filing, telephonic queries and provide general administration support to the office.
  • Maintain strict confidentiality in all matters relating to the office.
  • Assist in making follow-ups on outstanding matters.
  • Ensure all requests are handled and responded to within set timelines.
  • Engage and follow up with Processing Centres on outstanding matters
  • Assist in ensuring the availability of stationery within the department
  • Validate and verify information and documents submitted for accurate capturing and further handling.
  • Ensure the systems / registers used are kept up to date
  • Check for duplicate documents, requests and queries and report on them.
  • Allocate reference numbers and accurately capture related documents on different systems.
  • Allocation of matters to responsible team members
  • Draft and send out letters to all stakeholders as required.

    • Meeting support

  • Aid in arranging meetings on behalf of the department.
  • Assist with taking and distributing minutes in accordance to set governance standards.
  • Create and maintain a register to track matters outstanding.
  • Support in the maintenance of follow-up plan on meeting resolutions and matters outstanding.
  • Ensure confirmation of meetings and management of team diaries.
  • Schedule appointments with internal and external stakeholders as and when required.

    • Document and Records Management

  • Administer the records management and filing processes in line with the RAF filing plan.
  • Ensure that the filing system is always up-todate and functional.
  • Aid in the retrieval of information at all times as requested in the office.
  • Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
  • Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

    • Qualifications

  • Matric or Grade 12 certificate.

    • Experience

  • Relevant 1 years’ experience in Administrative or similar environment.
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