Underwriter and Claims Administrator | Plettenberg Bay

Role : Underwriter and Claims Administrator

Category : Short-Term Insurance

Location : Plettenberg Bay

Salary : R100 000 R120 000 Per Annum

An established financial services business is seeking a detail-oriented and experienced Underwriter and Claims Administrator to provide underwriting and claims assistance to Advisers, with a focus on both Commercial and Personal Lines. This role requires strong administrative skills, in-depth product knowledge, and excellent communication with clients and insurers.

Responsibilities :

• Attend face-to-face client meetings at the office, if required.
• Liaise with clients and provide feedback on underwriting progress.
• Handle client queries promptly and professionally.
• Record all relevant information accurately on internal systems.
• Build and maintain strong working relationships with clients and internal stakeholders.
• Bridge communication between the office and insurance companies.
• Maintain a good working relationship with insurers.
• Prepare and submit reports as required.
• Understand policy wording and product-specific conditions.
• Process and manage personal and commercial line claims.
• Assist in the underwriting process for both commercial and personal lines.

Requirements :

Competencies Required :