Talent.com
This job offer is not available in your country.
USA Medical Billing Collections - EST hours (Remote)

USA Medical Billing Collections - EST hours (Remote)

ISTA Personnel SolutionsZA
19 days ago
Job type
  • Remote
  • Quick Apply
Job description

ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.A Medical Billing Company. We are looking for an experienced Medical Billing Collections, specifically handling U.S. healthcare insurances such as Medicare, Medicaid etc.

To excel in this role, a strong understanding of US healthcare, billing terms, and processes is essential. As a customer-facing position, it also demands professionalism and empathy in all patient interactions.

PLEASE NOTE THE FOLLOWING :

  • Working Hours : This role requires you to work EST hours, Mon - Fri, from 9am to 6pm EST time (15h00pm to 24h00am South African time - subject to change depending on daylight savings and / or the operational requirements of the Company)
  • Work Environment : This is a fully remote working role.
  • Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup : A reliable power backup solution is required to manage load shedding and power outages . Applicants without a power backup cannot be considered.

Responsibilities :

  • Patient Payment Collection – Follow up with patients to collect payments, establish payment plans, and resolve billing inquiries.
  • Claims Review and Billing – Review exclusion of benefits (EOBs), identify errors, and work with insurance providers to resolve claim issues
  • Verification of Benefits – Confirm and validate patient eligibility and coverage details with insurance providers.
  • Census Management – Maintain accurate and up-to-date census data to track patient admissions and discharges.
  • Medicaid Processing – Handle Medicaid billing, submissions, and follow-ups to ensure compliance and timely reimbursement.
  • Cash Posting – Accurately post and reconcile patient payments and insurance remittances.
  • Billing – Prepare and submit billing statements to insurance providers, ensuring compliance with billing guidelines.
  • Claims Tracking – Monitor the status of submitted claims and follow up with insurance providers on denials or discrepancies.
  • Aging Analysis – Analyze and manage aging reports to identify overdue accounts and implement follow-up strategies.
  • Bank Reconciliation – Reconcile daily financial transactions and resolve discrepancies between payments and records.
  • Back Office Support – Save and manage documents received from third parties to ensure proper record-keeping and compliance.
  • System Management – Use billing systems to update records, track payments, and document interactions.
  • AR Reduction – Focus on lowering Accounts Receivable (AR) by meeting collection targets and analyzing aging reports.
  • Metrics and Compliance – Meet client-defined benchmarks and ensure compliance with HIPAA regulations.
  • Client Communication – Provide regular updates on collection progress and discuss performance metrics with the client.
  • Problem Resolution – Escalate complex issues and suggest improvements to enhance collection efficiency.
  • Requirements

    What we are looking for in a candidate :

  • Exceptional English communication skills (comprehension, fluency etc.);
  • Customer Service with a collections background
  • Skilled in MS Office (Word) and Outlook
  • Strong work ethic;
  • A fast learner;
  • Excellent problem-solving abilities.
  • If you are not contacted within 14 working days, please consider your application unsuccessful.

    Create a job alert for this search

    Medical Usa Est Hours • ZA

    Related jobs
    Medical Biller (USA Healthcare) - EST Working Hours (Remote)

    Medical Biller (USA Healthcare) - EST Working Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company partnering with a U.We are seeking an experienced and highly professional. To excel in this role, you must have.This role requires you to work.Mon -...Show moreLast updated: 19 days ago
    • Promoted
    Senior Clinical Data Manager

    Senior Clinical Data Manager

    CytelSouth Africa
    Independently lead data management study activities, CRO oversight, and drive deliverable timelines.Represent data management on the Clinical Sub-team to ensure aligned expectations between CRO and...Show moreLast updated: 1 day ago
    • Promoted
    Accounting Associate

    Accounting Associate

    BoldrSouth Africa
    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 21 days ago
    Medical Scheduling Coordinator / Agent - EST Working Hours (Remote)

    Medical Scheduling Coordinator / Agent - EST Working Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    Medical Scheduling Coordinator / Agent.In this role, you will be part of a call centre and responsible for coordinating medical appointments, managing schedules, and ensuring seamless communication...Show moreLast updated: 30+ days ago
    Patient Admissions Coordinator - EST Hours (Remote)

    Patient Admissions Coordinator - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions is a global BPO company, partnering with a well-established USA-based client in the healthcare sector. Patient Admissions Coordinator.The Patient Admissions Coordinator serv...Show moreLast updated: 18 days ago
    Patient Intake Specialist (ABA Therapy) - EST Hours (Remote)

    Patient Intake Specialist (ABA Therapy) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company, partnering with a USA-based client in the Healthcare sector.The ideal candidate is detail-oriented, organized, and comfortable working in a high-volume, fast-paced environment.This dua...Show moreLast updated: 30+ days ago
    • Promoted
    Cash Processing Billing Administrator

    Cash Processing Billing Administrator

    Fidelity Services GroupZA
    Job title : Cash Processing Billing Administrator.The overall purpose of this position is to maintain revenue and ensure accurate revenue figures for the operational branches.Minimum Matric Certifi...Show moreLast updated: 7 days ago
    Compliance & Verification Administrator (USA Healthcare) - EST Hours (Remote)

    Compliance & Verification Administrator (USA Healthcare) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions is a dynamic and fast-growing BPO company.We are not a recruitment agency — we operate as a dedicated extension of our U. Compliance & Verification Administrator.Speech ...Show moreLast updated: 17 days ago
    Patient Services Coordinator (ABA Therapy) - EST Hours (Remote)

    Patient Services Coordinator (ABA Therapy) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company based in South Africa, specializing in providing top-tier operational support to U. We are not a recruitment agency — we are a dedicated extension o...Show moreLast updated: 10 days ago
    Customer Billing Representative - EST Working Hours (Remote)

    Customer Billing Representative - EST Working Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    BPO company based in South Africa, specializing in providing top-tier operational support to U.We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-qu...Show moreLast updated: 30+ days ago
    • Promoted
    Billing Coordinator

    Billing Coordinator

    SasolZA
    Job title : Billing Coordinator.The Billing Coordinator operates in the Commercial Marketing environment and is responsible for supervising the billing processes for Commercial [ Transport fuels, A...Show moreLast updated: 20 days ago
    • Promoted
    Invoicing Verifier

    Invoicing Verifier

    Value LogisticsZA
    Job title : Invoicing Verifier.The Invoicing Verifier is responsible for ensuring the accuracy, timeliness, and completeness of daily operational billing activities and supporting the smooth flow o...Show moreLast updated: 11 days ago
    • Promoted
    Accountant

    Accountant

    Sixty60 RecruitmentRemote, South Africa
    Remote
    Accountant to join their team based in SA (Fully Remote).South Africa who is ready to take the next step in their career. Controller-level position within the next 1218 months.Youll gain direct inte...Show moreLast updated: 11 days ago
    Healthcare Administrative Assistant (US Healthcare) - EST Hours (Remote)

    Healthcare Administrative Assistant (US Healthcare) - EST Hours (Remote)

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company, specializing in providing top-tier operational support to U.We are not a recruitment agency — we are a dedicated extension of our clients’ teams, ...Show moreLast updated: 20 days ago
    • Promoted
    Billing Systems Lead

    Billing Systems Lead

    Vodafone Global EnterpriseZA
    Job title : Billing Systems Lead.The purpose of this role is to lead the design, implementation, and operational management of the company’s billing systems for co-location and IPM (Integrated Pass...Show moreLast updated: 30+ days ago
    • Promoted
    Administrator : Billing

    Administrator : Billing

    BCXZA
    Job title : Administrator : Billing.Responsible for ensuring that all Customer Billing for all Maintenance and Project type incidents is prepared and submitted for invoicing for all relevant clients...Show moreLast updated: 12 days ago
    Patient Onboarding & Insurance Coordinator (Healthcare) - EST Hours (Remote

    Patient Onboarding & Insurance Coordinator (Healthcare) - EST Hours (Remote

    ISTA Personnel SolutionsZA
    Remote
    Quick Apply
    ISTA Personnel Solutions South Africa.BPO company, specializing in providing top-tier operational support to U.We are not a recruitment agency — we are a dedicated extension of our clients’ teams, ...Show moreLast updated: 7 days ago
    Cold Caller -Canada timezone (Project Based)

    Cold Caller -Canada timezone (Project Based)

    division50ZA
    Remote
    Quick Apply
    We are seeking confident, persuasive, and target-driven cold callers to join our team for a short-term outreach project.Your primary responsibility will be to connect with potential Canadian-based ...Show moreLast updated: 8 days ago