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Office Administrator / Receptionist

Office Administrator / Receptionist

Fouche & Co RecruitmentHillcrest, South Africa
25 days ago
Job description

The Administrator / Receptionist will be responsible for managing daily operations, coordinating services, scheduling appointments, and maintaining accurate medical and billing records. The role demands someone who is organized, detail-oriented, and confident in communicating with clients, veterinarians, and service providers.

Key Responsibilities

  • Manage reception duties, including answering calls, taking messages, and assisting clients
  • Coordinate and manage vet appointments, including sending vets on calls
  • Handle laboratory samples and ensure proper processing and tracking
  • Arrange travel and transport for horses between provinces
  • Update and maintain accurate medical histories for all horses
  • Dispense over the counter medications under veterinary supervision.
  • Cross-check and prepare accurate billing before invoicing
  • Monitor and ensure vaccines are up to date
  • Liaise directly with veterinarians, clients, and service providers
  • Assist with balancing accounts and preparing financial reports
  • Learn and operate the in-house DOS-based system efficiently
  • Provide exceptional client service and support to the veterinary team

Key Attributes

  • Professional, organized, and detail-oriented
  • Strong multitasking and time-management skills
  • Confident communicator with excellent interpersonal abilities
  • Fast learner, adaptable, and willing to take on new challenges
  • Passionate about horses and veterinary care
  • Requirements

  • Tertiary qualification (preferred)
  • Equine knowledge is Non-Negotiable
  • Proficient in Microsoft Excel, Word, and Outlook
  • Willingness to learn the in-house DOS-based system
  • Computer literate and comfortable managing digital records
  • Excellent communication and client service skills
  • Ability to work accurately under pressure
  • Remuneration

    R15 000 R22 000 per month (depending on experience)

  • Only shortlisted candidates will be contacted
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    Office Administrator • Hillcrest, South Africa

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