Job Description
- Leverage a change management methodology , process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Enable the design, development, delivery and management of key communications.
Conduct impact analyses, assess change readiness, and identify key stakeholders.
Support training efforts
Provide input, document requirements, and support the design and delivery of training programs .Complete change management assessmentsIdentify, analyze and prepare risk mitigation tacticsIdentify and manage anticipated and persistent resistanceConsult and coach project teamsCreate actionable deliverables for the core change management plans : Sponsor Plan, People Manager Plan, Communications Plan, and Training PlanCreate actionable deliverables for any required "Extend" plans, such as the Resistance Management PlanSupport and engage senior leadersCoach people managers and supervisorsSupport organizational design and definition of roles and responsibilitiesCoordinate efforts with other specialistsIntegrate change management activities into the project planEvaluate and ensure user readinessManage stakeholdersTrack and report issuesDefine and measure success metrics and monitor change progressSupport change management at the organizational levelManage the change portfolioRequirements
Bachelor’s degree in information systems, Business Administration, HRM or related fieldCertification in Change Management (e.g., Prosci, APMG)3–5 years of experience in organizational change support or similar rolesStrong facilitation, communication, and interpersonal skills5+ years’ experience in leading a large scale / organisational ICT- related and / or people related changeRequirements
Bachelor’s degree in information systems, Business Administration, HRM or related field Postgraduate qualification in Change Management or ICT Strategy (preferred) Certification in Change Management methodologies (e.g., Prosci, APMG Change Management) Minimum of 8–10 years of experience in leading large-scale change within ICT environments + years’ experience in managing a large scale / organisational ICT – related and / or people related change