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Operations & Systems Coordinator

Operations & Systems Coordinator

West Coast Personnelclaremont, Western Cape, South Africa
30+ days ago
Job description

My client is looking for a tech-savvy, hands-on Operations & Systems Coordinator to streamline business operations, optimise e-commerce platforms, and ensure seamless stock management. This is a doing role - not a managerial one - so youll be directly involved in operations, warehousing, and logistics without managing staff.

The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys working with AI tools, automation, and online marketplaces like Takealot and Amazon .

Key Responsibilities

Operations, Systems & AI Optimization

  • Oversee daily operations to ensure efficiency and accuracy.
  • Use AI tools and automation software to optimize processes.
  • Maintain spreadsheets, dashboards, and key business systems.
  • Identify and implement improvements for smoother workflows.

E-Commerce & Online Sales Support

  • Manage product listings, stock, and pricing on Takealot, Amazon, and similar platforms.
  • Optimize product descriptions and images to enhance brand presence.
  • Monitor e-commerce performance and leverage customer feedback.
  • Process orders, coordinate fulfillment and handle customer inquiries.

    • Stock Management & Logistics

  • Oversee inventory tracking and ensure accurate stock levels.
  • Work alongside warehouse staff to coordinate dispatch and packaging.
  • Maintain stock records and ensure efficient warehousing operations.
  • Assist with hands-on tasks when needed - we believe in teamwork.

    • Admin & Accounting Support

  • Process invoices, supplier payments, and reconciliations using accounting software.
  • Track and manage operational expenses to optimize cost efficiency.

    • Requirements

  • Experience : 3+ years in operations, e-commerce, administration, or stock management.
  • Tech-Savvy :

    • Strong Excel skills (pivot tables, formulas, automation).

  • Comfortable using Takealot, Amazon , and other online marketplaces.
  • Experience with AI tools, automation software, and stock management systems .
  • Detail-Oriented : Highly organized with strong problem-solving skills.
  • Hands-On Approach : Willing to step in where needed to keep operations running smoothly.
  • Customer-Focused : Thinks ahead, anticipates needs, and delivers excellent service.
  • Fast Learner : Adaptable to new technologies and systems.

    • What We Offer

  • A role where youll directly impact efficiency and business growth .
  • A fast-paced, tech-driven environment embracing AI and automation.
  • Hands-on experience with leading e-commerce platforms .
  • A team that values accountability, ownership, and continuous improvement .
  • Opportunities for career growth in a dynamic, expanding company .
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    Coordinator • claremont, Western Cape, South Africa

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