Campaign Operations Lead (Retail Media)

Accountable for all end-to-end campaign implementation processes, from booking to reporting, ensuring they are efficient and effective

Manage third-party media partners and vendors, holding them accountable to SLAs and quality standards

Troubleshoot campaign delivery and reporting issues, proactively anticipating and resolving client concerns

Collaborate with proposition and platform teams to integrate new media and drive operational efficiencies

Lead, manage, and coach a team of Campaign Managers / Executives, fostering a culture of continuous improvement

Skills & Experience (Not negotiable) :

Proven experience within retail media campaign management & execution, either on the retailer or agency side

Line management experience

Familiarity and understanding of retail media, media platforms, and media planning

A degree-level qualification

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