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Key Account Manager

L'OréalJohannesburg, ZA

30+ days ago

Job description

Job title : Key Account Manager

Job Location : Gauteng, Johannesburg

Deadline : November 01, 2025

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A Day in the Life

As a Key Account Manager, you will play a pivotal role in driving our business growth by developing and nurturing strategic partnerships with Pharmacies, Doctors and Distributor. You will be a trusted advisor, working closely with key stakeholders to understand their needs, develop customized solutions, and deliver exceptional results.

Key Responsibilities :

Account Management :

Build strong, long-lasting relationships with Pharmacies, Doctors and Distributor, becoming their trusted advisor and L'Oréal expert.

Strategic Planning & Execution :

Create and execute impactful annual business plans for your accounts, leveraging your understanding of commercial agreements, marketing strategies, and retail opportunities to drive growth and profitability.

Negotiation & Deal Making :

Lead complex negotiations with key accounts, securing favorable terms and maximizing profitability.

Performance Analysis & Optimization :

Continuously track account performance against targets, identifying areas for improvement and implementing data-driven strategies to optimize results.

Collaboration & Communication :

Work cross-functionally with internal teams (Supply Chain, Marketing, Finance) to ensure seamless execution and deliver a unified message to your accounts.

Team Leadership & Development :

Lead, motivate, and develop a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.

Technical & Professional Competencies Required :

Strong Business Acumen :

A deep understanding of retail dynamics, sales drivers, and the ability to develop winning account strategies that align with business objectives.

Exceptional Relationship Building Skills :

Proven ability to build and maintain strong, long-lasting relationships with key stakeholders at all levels.

Analytical & Data-Driven Mindset :

Highly analytical with a strong ability to interpret data, identify trends, and translate insights into actionable plans.

Results-Oriented & Driven :

A passion for delivering exceptional results and consistently exceeding expectations.

Excellent Communication & Negotiation Skills :

Strong written and verbal communication skills, coupled with the ability to effectively negotiate and influence stakeholders.

Education, Knowledge & Experience

Bachelor’s degree in Business Administration, Marketing, or a related field is required.

A minimum of 3 years of proven experience as a Key Account Manager at a national level.

Advanced proficiency in Microsoft Excel is mandatory, with a strong command of data analysis techniques.

Operational knowledge of SAP systems is essential.

Sales / Retail / Business Development jobs

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Key Account Manager • Johannesburg, ZA

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