Job title : Regional Aftersales Manager
Job Location : Gauteng, Johannesburg
Deadline : October 26, 2025
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Purpose of Role :
To ensure the effective implementation of the dealer standards, corporate Identity norms, manpower adequacy, quality, customer centricity and after sales process & systems.Strategise, plan and execute aftersales business growth through VIN retention and per repair order revenue, aftersales standards of fairness / timeliness, CRM initiatives, customer management / feedback process. Capability development of dealerships to deliver on aftersales customer service. Analyse dealer performance with help of data and trend charts and review business / CSI, parts, dealer traffic light, MSXI, etc.Requirements :
Business operationsDealer managementCustomer ManagementReportingQUALIFICATIONS & EXPERIENCE :
5-8 years OEM working experience within AutomotiveClear understanding of dealershio functioningProject management experience essentialExperience in Aftersales strategies, forecasting and relationship buildingSales / Retail / Business Development jobs