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IT Technical Support Technician

IT Technical Support Technician

Kontak RecruitmentJohannesburg, Gauteng, South Africa
18 days ago
Job description

IT Technical Support Technician required in Johannesburg.

A growing organisation in the telecommunications and technology sector is looking for a Technical Support Technician to provide client support, installations, and troubleshooting for communication systems and applications.

The position requires a candidate with IT and networking knowledge who can manage on-site support, system issues, and ensure high-quality technical service delivery

Salary : R10 000 to R15 000 per month + R3 000 per month Car Allowance + Fuel covered for work related travel.

Minimum Requirements :

  • Valid driver’s licence and reliable transport
  • Previous experience in technical support or IT / networking roles
  • Knowledge of networking, radios, GSM, and communication systems
  • Ability to work independently and handle after-hours or weekend support when required
  • Strong problem-solving and client-facing communication skills
  • Willingness to learn company-specific systems and software (training provided)

Duties and Responsibilities :

  • Provide on-site technical support for clients, including installations and troubleshooting
  • Diagnose and resolve issues related to networking, GSM, and communication systems
  • Work closely with internal teams to escalate and resolve complex technical issues
  • Maintain accurate records of service calls, repairs, and client support activities
  • Ensure client satisfaction by delivering professional, timely, and effective support
  • Participate in system upgrades, testing, and implementation of new technology
  • Be available for after-hours and weekend support when required
  • #J-18808-Ljbffr

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    It Support Technician • Johannesburg, Gauteng, South Africa

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