Care Expert Navigator

Closing date : 02 / 10 / 2025

Number of positions : 1

Recruiter name : Nadine Lizelle Hearne

Reference number : 63999

Workplace Type : On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.

KEY RESPONSIBILITY AREAS

• Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
• Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
• Fulfil a patient liaison role throughout the delivery of the Care Expert product
• Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
• Drive a culture of improvement, quality and cost efficiency
• Ensure effective communication and empowerment around value based care within the units

REQUIRED EDUCATION

Degree / Diploma in General Nursing

or

B-degree in ancillary services

REQUIRED EXPERIENCE

5 years’ experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting

or

Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)

REQUIRED JOB SKILLS AND KNOWLEDGE

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants / employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Join our Talent Community

Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.

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